This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).

In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization's IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning,...

The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new ...

Dit Courseware pakket bestaat uit twee publicaties, Information Security Foundation op basis van ISO 27002 Courseware (ISBN: 978 94 018 0179 9) en Basiskennis informatiebeveiliging op basis van ISO27001 en ISO27002 - 2de herziene druk (ISBN: 978 94 018 0013 6).

In de Information Security modulen van EXIN wordt de definitie van het PvIB (Platform voor Informatiebeveiliging) gebruikt: Informatiebeveiliging betreft het definiëren, implementeren, onderhouden, handhaven en evalueren van een same...

The Courseware package consist out of two publications, IPMA-C based on ICB 4 Courseware (ISBN: 978 94 018 0184 3) and Better Practices of Project Management Based on IPMA competences - 4th revised edition (ISBN: 978 94 018 0046 4).This training consists of four days, which provide preparation for the IPMA-D exams, with an extra fifth day for the participants who are going to take the IPMA-C theory exam. The course covers the subjects at a fast pace. The course has been structured to align wi...

The Courseware package consist out of two publications, BiSL® Foundation courseware - English (ISBN: 978 94 018 0189 8) and BiSL® - A Framework for Business Information Management - 2nd edition (ISBN: 978 90 875 3702 9).

The courseware addresses the principles of BiSL and the defined process framework. The principles and the framework as a whole are addressed: the operational processes ( the clusters of use management, functionalities management and connecting processes), the management pro...

This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles from the ITIL and ISO20000 (BS15000) as a basis. It is a general guide to the use of metrics as a mechanism to control and steer IT service organizations.

A major reason for covering this topic is that many organizations have found it very difficult to use metrics properly. This book will deal with the causes of the di...

Dit boek heeft als doelstelling handvatten te geven voor de inrichting en uitvoering van business informatiemanagement. Het maakt hiervoor gebruik van eenvoudige

modellen waarin praktijkervaringen en praktijksituaties een plaats kunnen krijgen. Om dit te illustreren zijn er vele voorbeelden opgenomen, alle virtueel maar wel gebaseerd op concrete praktijksituaties.

Anders gezegd, dit boek::

* Biedt praktische informatie over het framework BiSL

* Is gebaseerd op praktijkervaringen bij onder and...