On a daily basis, millions of Key Performance Indicators (KPIs) are generated to provide guidance, feedback and direction. Decisions, big and small, find their origin in KPIs. Performance Measurement has become a well established management area and it is hard to imagine that not so long ago we were able to manage our progress with just a few financial metrics. How different it is in today's day and age. From people to systems and from individuals to organisations, there is little we don't me...

De wereld bevindt zich op een keerpunt. Voor het eerst in onze recente geschiedenis is er een overheersend gevoel dat mens, maatschappij en economie op een andere manier verder moeten. Het oude model, het oude normaal, lijkt stilaan op zijn einde te lopen.

We zijn natuurlijk al langer bekend met grote uitdagingen zoals klimaatverandering, digitale transformatie, en maatschappelijke evoluties op het vlak van wonen, werken, mobiliteit, gezondheidszorg en migratie. Sinds kort hebben we echter te...

Leadership as a social phenomenon is not permanent and can never be acquired definitively. Leadership is what turns people into a group and what gives them a sense of direction, support and meaning. The nature of leadership is variable, depending on the context, the challenges and the people involved. The leader's clothes is a book about the true meaning of leadership, but also about the perception, the roles and responsibilities and the beliefs and motivations of the leader.

You are not a le...

Having connections to (powerful) political parties and its members, opens doors to businesses and allows them to flourish beyond our imagination. This book explores the value of politics on businesses in terms of access to financial means and ultimately business value.

Design thinking is on the rise among managers. And for good reason: design-driven organisations have higher revenue growth, more loyal customers and a higher competitive advantage than organisations that mainly focus on control. They are promising organisations that are focused on opportunities rather than bottlenecks. But, within organisations, design thinking does not happen all by itself. After all, organisations are like living tissue, they are only partly makeable, and usually have a str...

'The 6 Disciplines of Leadership – How to Run Your Company like a Tight Ship' is intended for anyone starting out in general management, or aspiring to become a CEO someday. This book is a tutorial to help leaders to quickly frame complex problems. It will increase your business acumen and provide practical advice on how to handle common CEO challenges. All concepts are illustrated with real-life examples from companies such as Blackberry, IKEA, Adyen, Aetna, IBM and Just Eat Takeaway.com. ...

?At the core, Hit Refresh, is about us humans and the unique quality we call empathy, which will become ever more valuable in a world where the torrent of technology will disrupt the status quo like never before.? ? Satya Nadella from Hit Refresh?Satya has charted a course for making the most of the opportunities created by technology while also facing up to the hard questions.? ? Bill Gates from the Foreword of Hit Refresh The New York Times bestseller Hit Refresh is about individual change,...

A practical, easy-to-read text with a managerial approach to operations management For undergraduate and graduate course in operations management. Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemised approach whilst focusing on issues of current interest. The 13th Edition provides ample opportunities for students to experience the role of a manager with challenging p...

What fuels long-term business success? Not operational excellence, technology breakthroughs, or new business models, but management innovation--new ways of mobilizing talent, allocating resources, and formulating strategies. Through history, management innovation has enabled companies to cross new performance thresholds and build enduring advantages. In The Future of Management, Gary Hamel argues that organizations need management innovation now more than ever.

Why? The management paradigm of...