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IT service management with FitSM Version 3
A practical implementation guide
2025 || Paperback || Anselm Rohrer e.a. || Van Haren Publishing || met inkijkexemplaar
In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important.
The author...
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Materiale didattico del corso NIS2 Professional
2025 || Paperback || Michiel Benda || Van Haren Publishing || met inkijkexemplaar
Oltre al materiale didattico del corso NIS2 Professional (CNIS2), ti consigliamo di procurarti la pubblicazione “The NIS2 Navigator’s Handbook: Bridging the Cybersecurity GAP”.
Questo corso “Certified NIS2 Professional” è stato progettato dall’EU Organisational Compliance Institute. Durante il corso vengono affrontati i dubbi e le incertezze legate alla direttiva europea NIS2 che molte organizzazioni e i loro vertici si trovano ad affrontare.
I partecipanti approfondiscono i vari...
Introducing the Thought Leader Development Model
Be the message, not the noise
2025 || Paperback || Frank Wammes || Van Haren Publishing
