The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services.

This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice ...

IT Asset Management Foundation (ITAMF) is a certification that validates a professional’s knowledge on managing the IT assets as part of an organization’s strategy, compliance and risk management. The content covered by the certification is based upon the philosophy of ITAMOrg, a membership organization and thought leader in IT Asset Management.

The certificate IT Asset Management Foundation is part of the ITAMOrg qualification program and has been developed in cooperation with internatio...

Besides the Blockchain Foundation Courseware - English publication you are advised to obtain the Introduction to Blockchain Technology by Tiana Laurence.

Blockchain and other emerging technological breakthroughs will most likely be part of the fourth industrial revolution. These disruptive concepts will form the cornerstone of how business will be conducted in the future. Are you ready for the challenge?

Blockchain technology is not just about bitcoin, or digital currencies and is not a topic...

Agile focus in governance

Author: Jeroen Venneman Marjolijn Feringa

Agile focus in governance

Publisher: Van Haren Publishing

Pages: 130 | english | 1

hardcopy: 9789401806954

eBook (PDF): 978940180695E

eBook: 9789401806961

ePub: 9789401806978

Look Inside

Sample File (1.42 MB)

€19.57 Incl. Tax

€17.95 Excl. Tax

Format

Choose an Option...

Qty:

1

Add to Cart

Log in for download

• Are you member of either the management team or the board and do you see the need to adapt your organization t...

This is the Digital Practitioner Foundation Study Guide for the DPBoK Part 1

Examination. It gives an overview of every learning objective included in the Digital

Practitioner Foundation syllabus, and provides in-depth coverage on preparing and

taking the DPBoK Part 1 Examination. It is specifically designed to help individuals

prepare for certification.

This Study Guide is excellent material for:

• Senior digital business professionals who need an increased awareness of digital

practices

â...

BiSL®, Business Information Services Library, is het framework voor business informatiemanagement. Dit boek is de officiële beschrijving van BiSL 3de editie.

BiSL 3de editie wijkt niet essentieel af van BiSL tweede druk (2012). Daarmee is het framework ‘upwards compatible’. Bestaande BiSL-gebruikers ondervinden geen beperkingen, maar krijgen aanvullende mogelijkheden en informatie aangereikt. Er zijn enkele onderwerpen toegevoegd, zoals: ketens, data, beveiliging, de verschuiving van ve...

Het complete OBM Foundation lespakket bestaat uit drie onderdelen: twee publicaties en een app. Deze OBM Foundation Courseware (ISBN 9789401806572) en het studieboek, genaamd ‘OBM, een introductie’ (den Broeder en Kerkhofs) (ISBN 9789401806541).

Deelnemers van een officieel geaccrediteerde OBM Foundation Level opleiding krijgen bovendien toegang tot het online leerplatform Knowingo.

Deze OBM Foundation Courseware is in overeenstemming met de syllabus voor de OBM Dynamics - OBM Foundation ...

Summary This book is about achieving behavioral change in organizations. It provides a specific, practically applicable answer to the ‘how’ question of behavioral change, based on scientifically validated principles. This distinguishes this book from many other management books.

Organizational Behavior Management, or OBM for short, is the field that deals with behavioral change in organizations. Some prefer to speak of ‘targeted behavioral influence’.

OBM is not about changing people...

Summary Blockchain technology has come a long way since the initial vision published by Satoshi Nakamoto in 2008. Big buzz words like "bitcoin," "blockchain," and "cryptocurrency" are everywhere. Companies and governments have started to use blockchain technology in earnest and will increasingly do so for the foreseeable future. This book takes an in-depth look at blockchain technology and how users can take advantage of its potential.

Since its initial conception, blockchain has encompasse...

This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.

The module covers the influence and impact of Agile and Lean ways of working, an...