ITIL® Intermediate Release, Control and Validation – 4 days

The four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles wi...

This is the official Pocket Guide for the TOGAF® Standard, Version 9.2, from The Open Group. It is published in hard copy and electronic formats by Van Haren Publishing. The TOGAF Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world's leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Ente...

The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services.

This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice ...

IT Asset Management Foundation (ITAMF) is a certification that validates a professional’s knowledge on managing the IT assets as part of an organization’s strategy, compliance and risk management. The content covered by the certification is based upon the philosophy of ITAMOrg, a membership organization and thought leader in IT Asset Management.

The certificate IT Asset Management Foundation is part of the ITAMOrg qualification program and has been developed in cooperation with internatio...

We adviseren naast de PRINCE2 Agile® Practitioner Courseware - Nederlands (ISBN: 978 94 018 0922 1) ook het PRINCE2 Agile officiële boek aan te schaffen (ISBN: 978 9925 600 47 2).

De PRINCE2 Agile Practitioner Certificering is bedoeld voor Professionals die willen laten zien dat ze voldoende begrip en kennis hebben om de PRINCE2 Agile methodologie toe te passen en op maat te maken in een gegeven scenario.

Wat is PRINCE2 Agile®?

PRINCE2 Agile® is meest complete Agile Project Management sol...

This book is intended for anyone who wants to prepare for the Information Security Foundation based on ISO / IEC 27001 exam of EXIN.

All information security concepts in this revised edition are based on the ISO/IEC 27001:2013 and ISO/IEC 27002:2022 standards. A realistic case study running throughout the book usefully demonstrates how theory translates into an operating environment. In all these cases, knowledge about information security is important and this book therefore provides insig...

"Hoe weet je als bestuurder wat noodzakelijk en wenselijk is voor jouw organisatie wat betreft de informatiebeveiliging? En hoe weet je als informatiebeveiliger dat je jouw bestuurders voldoende informatie geeft om de goede afwegingen te kunnen maken? Een informatiebeveiligingsstandaard geeft dan houvast. Met de nieuwe versie van de Baseline Informatiebeveiliging Overheid (BIO), wordt zo’n geactualiseerde standaard gezet, inclusief een minimale norm.

Dit boek gaat over informatiebeveiligin...

The course is mainly practical (applying generative AI/prompt-engineering), in action activities where you make prompts and learn best practices on Text Generative AI, while doing.

Gain a comprehensive understanding of Text Generative AI and its capabilities Develop critical thinking skills to evaluate the potential of Text Generative AI in different business use cases Understanding of the architecture behind the model Master the skill of prompt engineering for effective interaction with Text...

Geen bedrijf is in staat om goed te kunnen functioneren zonder ICT. Veel bedrijven ontwikkelen hun applicaties en programma’s zelf, andere bedrijven besteden deze werkzaamheden (deels) uit. In beide gevallen is het goed functioneren van programmatuur voor het bedrijfsproces van cruciaal belang.

Goed functioneren is synoniem voor goed testen. Slechte programmatuur gaat ten koste van de kwaliteit en het verstoort en belemmert de gewenste bedrijfs-voering. Het soepel implementeren van (nieuwe...