De wereld is radicaal veranderd sinds de Grote Lockdown. In energie, toerisme, vastgoed, financiering, waardeketens, mobiliteit en it wordt het nooit meer zoals het was. De schulden zijn geëxplodeerd en er komt een zware recessie. De kosten zijn enorm, de kansen ongekend. Maar die kansen gaan niet gepakt worden in het ‘kleine-bufferkapitalisme’ dat Nederland de laatste dertig jaar omarmde.

In dit boek wordt dat kleine-bufferkapitalisme van vlak voor de Grote Lockdown op heterdaad betrap...

What if your customer experience could do more than delight — what if it could change behavior, fuel loyalty, and accelerate your sustainability goals? Consumers want to make better choices — but too often, businesses make it hard. That’s where customer experience comes in.

This book shows you how to design CX that makes sustainable behavior the easy, obvious and rewarding choice. Build on interviews with 12 leaders in the field, guided by Kyden’s practical method for Sustainable Expe...

This introduction to intercultural communication in international business, international relations and other situations of cross-cultural contact features the following unique highlights:

• It is rooted in history and anthropology, allowing the reader to situate intercultural issues in a wider humanistic framework.

• It offers practical advice that will be directly helpful in concrete intercultural settings.

• It goes through great lengths to warn against oversimplification and stereot...

Milieueconomie houdt zich bezig met de vervuilingsproblematiek of, meer algemeen, met voor het milieu hinderlijke activiteiten in de economie. Dit kan gaan om roken in publieke plaatsen of het lawaai van een motorfiets, maar ook om meer globale vraagstukken zoals de vervuiling van de zee of de opwarming van de atmosfeer.

De nieuwe editie van dit handboek richt zich tot een publiek met een tweevoudige interesse: aan de ene kant het meewerken aan de beleidsvorming rond milieuproblemen en aan de...

This second European edition of this classic textbook brings the exceptional introduction to organizational behaviour written by the masters of the subject, and adapts it to meet the needs of students studying in Europe today. Fully updated and revised, this adaptation continues the tradition of making current, relevant research come alive for students, while maintaining its hallmark features - clear writing style, cutting-edge content and compelling pedagogy. This new edition offers real-lif...

Understand the link between MIS and business performance with this case-based study. Management Information Systems, 17th edition, Global Edition, by Kenneth C. Laudon and Jane P.

Laudon, provides you with a comprehensive overview of information systems used by business firms today. Using real-life case studies, the text describes how well-known companies use IT to solve problems and achieve business objectives, helping you to understand the connections between Management Information Systems ...

The bestselling advanced management accounting textbook. For Management Control or Advanced Management Accounting modules on undergraduate, postgraduate or MBA courses. Management Control Systems, 5th edition is the latest edition of the bestselling textbook in the field of management accounting, renowned for its authorship and excellently researched material.

An essential learning resource presenting a wealth of international examples from real companies, this text will help you gain a solid...

Organizational Behavior provides the information you want, when you want it. Reflecting the most recent research and events within the field of OB, the 19th Edition continues its hallmark focus on clear writing, cutting-edge content, and intuitive pedagogy. There's a reason why Robbins's textbooks have educated millions of students and have been translated into 20 languages: because of a commitment to provide engaging, cutting-edge material that helps you understand and connect with this impo...