Organizations act, but what determines how and when they will act? There is precedent for believing that the organization is but an extension of one or a few people, but this is a deceptively simplified approach and, in reality, makes any generalization in organizational theory enormously difficult

Solving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn't come naturally and we haven't been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We're quick to believe we understand a situation and jump to a flawed solution.

We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh p...

“This is perhaps the best book on negotiating ever written. Roger’s powerful, practical principles will save or make you a fortune in the months and years ahead.” —Brian Tracy, author, Eat That Frog! and Million Dollar Habits

“This is the one negotiating book that really opened my eyes and gave me practical tools I could use immediately.” —Timothy Ferriss, bestselling author of The 4-Hour Work Week

“A fast, entertaining read that should be required reading for anyone who deals...

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious,even liberating,book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance ...

Start thinking like a marketer with the gold-standard text for today's Marketing Management. Marketing Management, 16th edition by Kotler, Keller, and Chernev, is the latest version of this landmark text, offering an extensive analysis of the latest theories and practices in the marketing environment. Ideal for undergraduates and graduates who want to follow a career in the field, the book introduces you to the Marketing Manager's way of thinking, focusing on the role, issues, and decisions t...

Gain a comprehensive understanding of essential operations management principles with this easy to read introduction to the subject "This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations. For the times we live in, the addition of 'responsible operations' at the end of each chapter makes the book an essential text for any operations management course." Dr Philip Davies, Associate Professor of Operations Management Henley Busin...

In dit boek past Eliyahu Goldratt de TOC (Theory Of Constraints)-principes toe op projectmanagement. Hij doet dit in de vorm van een roman, een benaderingswijze die in 'Het doel' al bijzonder effectief bleek. 'De zwakste schakel' is een vlot geschreven business-roman die gaat over hoe projecten succesvol kunnen worden afgerond, binnen de gestelde tijd en het budget en zonder compromissen.

- Breed inzetbaar binnen het hbo;

- geeft inzicht in functioneren vanuit procesgerichte benadering;

- uitgebreide online ondersteuning.

Kijk op Bedrijfsprocessen toont de student bedrijfsprocessen in allerlei soorten organisaties. Het boek past in de beginfase van iedere hbo -opleiding en is het enige inleidende boek dat de student inzicht geeft in het functioneren vanuit de procesgerichte benadering.

Deze uitgave biedt een referentiekader van waaruit de studenten de werking van organisaties ...