Dit boek gaat over het analyseren, ontwerpen en inrichten van processen in organisaties. Het geeft concreet in stappenplannen wat je kunt doen als je processen in je organisatie wilt verbeteren en (her)ontwerpen. Daartoe worden ook de instrumenten en technieken aangereikt om dat te kunnen doen. De achterliggende kennis die hierbij nodig is wordt beknopt gepresenteerd met verwijzingen naar relevante literatuur.

Bij de tweede druk is een aanzienlijk deel van de methoden en beschrijvingen in het ...

What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?

It started with a simple observation: Students need their teachers present to answer questions or to provide help if they get stuck on an assignment; they don't need their teachers present to listen to a lecture or review content. From there, Jonathan Bergmann and Aaron Sams began the flipped classroom: Students watched recorded lectures for homework and completed their assignments, labs, and tests in class with their teacher available. What Bergmann and Sams found was that their students dem...

This text provides students with a solid foundation for understanding data analysis and specific statistical techniques. Focusing on the most current and frequently used statistical methods in today's health care literature, the book covers essential material for a variety of program levels including in-depth courses beyond the basic statistics course. Well-organized, clear text discussions and great learning tools help students overcome the complexities and fully comprehend the concepts of t...

Covering both trade and international finance, this innovative text provides a thoroughly up-do-date and comprehensive treatment of each area. Throughout, the theory is illustrated with empirical evidence and an abundance of relevant case studies. It includes an online study guide.

This textbook provides an integrated physical and biochemical foundation for undergraduate students majoring in biology or health sciences. It is particularly suitable for students planning to enter the pharmaceutical industry. This new generation of molecular biologists and biochemists will harness the tools and insights of physics and chemistry to exploit the emergence of genomics and systems-level information in biology, and will shape the future of medicine.

Why is there more chance we'll believe something if it's in a bold type face? Why are judges more likely to deny parole before lunch? Why do we assume a good-looking person will be more competent? The answer lies in the two ways we make choices: fast, intuitive thinking, and slow, rational thinking. This book reveals how our minds are tripped up by error and prejudice (even when we think we are being logical), and gives you practical techniques for slower, smarter thinking. It will enable to ...

Richtet sich an alle Lernenden mit Sprachkenntnissen auf dem Niveau C2, die sich auf die Prüfung Goethe-Zertifikat C2 /Großes Deutsches Sprachdiplom vorbereiten wollen. Das Material macht mit den Inhalten und dem Format der Prüfung vertraut, vermittelt Prüfungsstrategien, erklärt, worauf es in der Prüfung ankommt, und gibt authentisches Übungsmaterial an die Hand. Im Anhang finden sich Lösungsschlüssel und Transkriptionen sowie ein "Antwortbogen". Die eingelegte Audio-CD enthält die...

Essentials of Global Marketing offers a concise and manageable approach to the subject. The accessible structure takes the reader through the entire international marketing planning process, and fundamental concepts are illuminated by examples from a wide range of companies, small and large, from around the world.

Unieke driedelige uitgave over de menselijke anatomie met duidelijke afbeeldingen in kleur en heldere teksten. Doordat de tekst naast de illustratie staat, is het verband tussen beide moeiteloos te zien.

De atlassen zijn in de eerste plaats bestemd voor allen die voor hun studie de anatomie van het menselijk lichaam moeten kennen, zoals medische studenten en studenten van paramedische en bewegingsopleidingen. Voor beroepsbeoefenaren zijn ze een praktisch naslagwerk. De cassette bestaat uit:

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