A relevant and timely book with a unique approach: the focus here is on how and why ethnic and racial minorities produce and consume media for themselves - not just how they are represented in or by the media.

Looking at the hard choices writers confront when crafting any kind of factual narrative, this book helps journalism students to improve specifically their non-fiction storytelling skills.

The first text to introduce students to the fundamentals of crisis communication using an ethical approach.

Mediation Theory and Practice, Third Edition introduces students to the process of mediation by using practical examples that show students how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help students to understand the research and theory that underlie mediation, as well as provide students with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving,...

An expansion of Baxter's earlier award winning work on relationship communuication and 'relational dialectics theory', the 1996 Relating Dialogues and Dialectics (co-authored with Barbara Montgomery).

A state-of-the-art reference work in the field of interpersonal communication. Well-known experts summarize theory, research, and address key issues such as personal relationships, computer-mediated communication, language, personality, skills, nonverbal communication, and communication across the life span.

Providing a practical and concise introduction to agency life, this text gives an insight into the day-to-day operations of a professional PR firm and offers best practice for creating a successful PR career.