WINNER of the Chartered Management Institute's (CMI's) Mangement Book of the Year Awards 2017, and a #1 New York Times Bestseller!

The bestselling business classic by the sports management legend.

Transformeer de rol van de vertrouwenspersoon binnen jouw organisatie tot de drijvende kracht achter een veilige en inclusieve werkomgeving.

Een wettelijk verplichte aanstelling van een vertrouwenspersoon alleen is niet voldoende om daadwerkelijk verandering te realiseren. Het echte succes van het creëren van draagvlak en het stimuleren van vertrouwen in de organisatie hangt af van de betrokkenheid van alle niveaus, van het hoogste management tot aan de werkvloer.

Dit boek ...

Organisaties spenderen enorm veel tijd en geld aan het creëren van de gewenste cultuur, ze organiseren grote events, houden outdoorsessies en geven in elke hoek van de organisatie uiting aan hun kernwaarden. Helaas zijn dit soort initiatieven vaak niet succesvol en zijn de veranderingen minimaal. Organisaties vergeten namelijk de belangrijkste vragen te stellen: Is het überhaupt nodig om aan de cultuur te sleutelen? Wat moet er precies veranderen? En hoe ziet de gewenste cultuur er in de pr...

What are the innate and universal ingredients to stimulate employee well-being and performance? This book will help you learn more about these, based on the latest research in motivational science.

Motivation is the key to our lives. Whether at work, at home, at school or on the sports field, we constantly need to find ways to motivate ourselves and those we support. What if, instead of motivational tricks, we could rely on a positive, universal, and surprisingly simple point of view: that of...

Only a small percentage of change programs in organizations are successful. Too often, companies rely upon top-down communication campaigns that tell or show employees about change, but don’t involve them actively, emotionally or holistically.

Transformation Tactics is a deck of 48 cards designed to help organisations activate the behaviors of their people. These are experiences that activate employee behaviors, promote reflection, and encourage employees to share their insights.

The cards ...

In Mindset to Startup, you’ll go on an enlightening journey that transcends the conventional boundaries of entrepreneurship. Naguib invites readers to explore the true essence of entrepreneurship, going beyond the pursuit of profit. With insights drawn from 10,000 hours of mentoring founders, Naguib offers a highly experienced perspective, emphasizing the significance of value literacy to attain tangible progress on the uncertain journey of entrepreneurship.

The book delves into the latent ...

Good services don't happen by accident, and neither do bad ones. Designing a service that works for users and organizations is just the first step. The real challenge begins when that design is turned into reality.'Bad Services' delves into common obstacles. From organizational silos and risk aversion to a lack of buy-in, the barriers can seem insurmountable. This book helps you understand why service design often fails to be implemented and provides practical solutions to overcome these chal...