Operational Excellence (OpX) is more important than ever. This is true for both industrial organizations and service organizations in the profit and non-profit sector. In many organizations, Operational Excellence is even included in the strategy. But what is it exactly?

This book clearly sets out what Operational Excellence means these days, both for industrial organizations and service organization. This book provides essential tools for implementing OpX successfully in all types of organiz...

Thinking about responsible behaviour in the professional and business world (but also as a citizen) in its current form may only be ‘fashionable’ recently, it is of all times. And it apparently belongs to everyone: everyone thinks they can form an opinion about everything and also thinks that their opinion is well-founded. We risk falling into ethical relativism: everything is possible, because ultimately all opinions seem equally correct/incorrect. Facts-free opinions, alternative facts ...

Were the Vikings right? Was the import of their legislation, the first in western europe to be recorded, the step in the right direction?

Was the move from bloodshed and robbery to trade and cooperation the correct path? History shows that the vikings slowly disappeared

but their influence remained. To this day, the traces of their culture is still noticeable in art and architecture. But as humans we lost it.

The tough thinking. The daring. The go getter mentality. We deal with uncertainty al...

How can today’s managers concentrate on what really matters to improve the performance of their organization, to reach outstanding goals?

The answer is in What Makes an HPO. The five critical factors of the HPO Framework – Management Quality, Openness & Action-Orientation, Long-Term Orientation, Continuous Improvement & Renewal and Employee Quality – will help you turn your organization into an HPO. This book shows you what to concentrate on, how others have done it, and how to achieve ...

Learn MANAGEMENT YOUR Way with MGMT! Extensively updated to reflect the latest research in the field, MGMT makes concepts and theories accessible and relevant with timely, interesting examples of their applications at real businesses. Now available with MindTap, the digital learning solution designed to help you think and act like a manager. MGMT's easy-reference, textbook presents course content through visually engaging chapters as well as Chapter Review Cards that consolidate the best revi...

Discover 67 essential topics to help you build your management skills and tackle your business challenges, in the 10th edition of Michael Armstrong's best-selling practical handbook for managers.

This definitive, bestselling text in the field of change management provides comprehensive guidance of everything needed to successfully navigate times of change. Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike. Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to ...

Human Resource Management: Gaining a Competitive Advantage was developed to teach students how to strategically overcome challenges within organizations, and gain a competitive advantage for their companies.

This accessible and clearly written textbook provides a comprehensive and in-depth treatment of philosophical, methodological and ethical aspects of conducting business and management research. Illustrative case studies drawing on published research studies are used throughout and readers are given multiple opportunities to consolidate their learning through review and discussion questions, quizzes, and other exercises. At the end of each chapter a case study takes the reader through the r...

This very successful textbook explores change and how it relates to the complexities of organizational life, and puts an emphasis on applying the theory to practice. Now significantly updated and in its 6th edition, Organizational Change reflects a rapidly changing world and considers 'how change has changed'. The book is structured in three parts.

The first part considers the causes and nature of change. Part two opens up the organization to expand on issues of structuring for chan...