This groundbreaking book describes the Lean journey as it extends to a business area that is mission critical, yet has been virtually untouched by the Lean transformation. Lean for Sales: Bringing the Science of Lean to the Art of Selling provides sales professionals, and their management teams, with a structured, fact-based approach to boosting sales close rates and delivering improved business value to customers. The time-tested Lean selling techniques described in this book have been prove...

This comprehensive introduction examines key theories, practices and debates and treats international, strategic and contemporary issues as central to the study and practice of Human Resource Management.

The 50 key concepts of astronomy, fully explained and illustrated

Bestselling crime writer, poet and confessed self-help addict Sophie Hannah sets out to solve the age-old mystery of happiness.

The book that launched a global phenomenon - updated, expanded and set to introduce a new generation to the power of Stoicism

"This book is of the kind you always wanted but didn't think would or could ever exist: the universal field theory of problem solving." Tom Sommerlatte Typically today's tasks in management and consulting include project management, running workshops and strategic work - all complex activities, which require a multitude of skills and competencies. This standard work, which is also well accepted amongst consultants, gives you a reference or cookbook-style access to the most important tools, in...

Work as we know it is changing. Even before Covid-19, the days when we're held accountable to a nine-to-five office job were pretty much done. But what does it really take to set out on your own and build something new?

This book is a ticket to change, to actually Work Better. Live Smarter. Be Happier. The knowledge and resources it provides work as a compass to help navigate the shallows and depths of running a successful and yet meaningful business - putting personal fulfillment first a...

Het lijkt wel alsof we omringd zijn door schuddende hoofden, naar beneden wijzende duimen, blinde muren, afwijzingen en gesloten deuren. We zijn omsingeld door NEE'S - op het werk, in de buurt waar we wonen, onze geloofsgemeenschap, bij de overheid, in het sociale verkeer, op school en zelfs in ons gezin.Of je nou sollicteert op een vacature, een verzoek indient, een woning zoekt, een levenspartner probeert te vinden, de een of andere vorm van instemming hoopt te krijgen, een product of idee ...