You can find many different books on Lean Manufacturing or Six Sigma. This book is different because it addresses the relation between Lean and other improvement methods that have been proven to be successful over the past decades, such as TQM, Kaizen, TPM and Six Sigma. These methods, tools and techniques have been united in the ‘Continuous Improvement Maturity Model’ (CIMMTM).

CIMM is an open standard and is maintained by the ‘Lean Six Sigma Academy’ (LSSA).

The framework describe...

"Besides the Lean Six Sigma Yellow Belt Mindset, Skill Set and Tool set (Reference book) (ISBN: 9789401809610) and the Lean Six Sigma Yellow Belt Mindset, Skill Set and Tool set (exercise book) (ISBN: 9789492240361), you are advised to obtain the corresponding publication Lean Six Sigma Yellow Belt courseware

The LSSA Lean (Six Sigma) Yellow Belt Certifications is suitable for individuals who want to get started with carrying out improvement projects on the shop floor or in their own work ...

In 2014 verscheen het eerste boek in de serie 'Climbing the Mountain' en in 2017 verscheen de vertaling naar het Nederlands. Inmiddels zijn in deze serie meer dan 35.000 exemplaren verkocht en heeft het velen geholpen bij het ontwikkelen van een continue verbeterorganisatie en het oplossen van problemen. Voor u ligt de geheel herziene druk van de Green Belt, opgebouwd volgens de laatste versie van het CIMM-raamwerk en de LSSA skill set (v3.2).

Green Belts werken enerzijds aan het verbeteren v...

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HOE DIT BOEK TE GEBRUIKEN 13

1 WORLD CLASS 15

1.1 CONTINU VERBETEREN 15

1.1.1 Geschiedenis van Lean en Six Sigma 15

1.1.2 Lean principes 15

1.1.3 Kwaliteitshuis 15

1.1.4 CIMM-raamwerk 16

1.2 KLANTWAARDE (VOC & CTQ) 16

1.2.1 CTQ – Verpleegtehuis 16

1.2.2 CTQ – Uitvoeringsorganisatie 16

1.2.3 CTQ – Kogellager op as 16

1.2.4 CTQ-Flowdown – Pannenkoeken bakken 17

1.2.5 CTQ-Flowdown – Hotelkamer 17

2 POLICY DEVELOPMENT EN DEPLOYMENT 18

2.1 POLICY DEVELOPMENT 18

2.1.1 Missie, visie...

The structure of this book is based on the LSSA Skill set for Lean and Six Sigma Green Belt All of the techniques described in these Skill set will be reviewed in this book. The Lean elements will be discussed in chapter 1 to 6. The Six Sigma elements will be discussed in chapters 7 and 8. This book can be used for two purposes. Firstly, it acts as a guide for Green Belts undertaking a Lean or Six Sigma project following the DMAIC roadmap (‘Define – Measure – Analyze – Improve – Con...

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INLEIDING

HOE DIT BOEK TE GEBRUIKEN

VOORWOORD

1 WORLD CLASS

1.1 CONTINU VERBETEREN

1.1.1 Geschiedenis van continu verbeteren

1.1.2 Waarden en principes van continu verbeteren

1.1.3 Continuous Improvement Maturity Model

1.1.4 Rollen en verantwoordelijkheden

1.2 KLANTWAARDE

1.2.1 Voice of Customer (VOC)

1.2.2 Critical to Quality (CTQ)

2 POLICY DEVELOPMENT EN DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Visie en missie (True North)

2.1.2 Transformatie roadmap

2.1.3 Performance en...