The Courseware package consist out of two publications, VeriSMTM - Foundation Courseware (ISBN: 978 94 0180 262 8) and VeriSMTM - A service management approach (ISBN: 978 94 018 263 5). This training material covers the syllabus for the VeriSM™ Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSM™ Foundation certification.VeriSM™ Foundation consists of two parts: VeriSM™ Essentials and VeriSM™ Plus...

The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

"This document is a TOGAF Series Guide: A Practitioners’ Approach to Developing Enterprise Architecture Following the TOGAF ADM. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

Designed to help the Practitioner, it provides guidance on using the TOGAF framework to develop, maintain, and use an Enterprise Architecture. It is a companion to the TOGAF framework and is intended to bring the concepts and generic constructs in the TOGAF frame...

The AI Fundamentals courseware offers an AI training course designed for professionals in business or government environments who want to understand the benefits and applications of AI in their work environment. This course covers topics such as data management for AI, building and assessing AI applications, ethics and trustworthiness, and organizational success factors for enabling humans and machines to work together.

The course addresses key questions such as “Where does Data Management ...

The complexity of modern IT landscapes forces organizations to implement changes and innovations in a well-defined and structured way, applying architecture. But that’s easier said than done, because how do you actually bring IT architecture into practice? What are the tasks of an IT architect? What methods and tools are available to an IT architect? What products does an IT architect deliver? And how do you make sure that these products are effective and offer added value to an organizatio...

Neil's Quest for Quality

A TMap HD Story

"The world of IT is changing rapidly, with innovations following one another in breathtaking succession. This applies not only to the field of technology, but also to our way of working. Time-to-market and cost limiting are becoming more important by the day. These new ways of working are occasionally perceived as a threat to the quality of our software products. This book shows the opposite: TMap® HD, a human-driven and quality-driven approach offers...

Testing in the digital age brings a new vision on test engineering, using new quality attributes that tackle intelligent machines and a roadmap split up in fi ve hops. With everything digital there are more possibilities for test automation and piles of (test) data growing out of control. Working together with robots (cobotics), using artifi cial intelligence in testing and eventually predict the occurrence of defects brings your testing to the digital age. We have interviewed companies on th...

Information Security Foundation based on ISO/IEC 27002 Courseware is for anyone who wants to deliver courses aimed at passing the ISFS (Information Security Foundation) exam of EXIN.

This courseware is primarily developed for a classroom training in Information Security Foundation based on ISO/IEC 27002. The basis for this courseware is the 3rd revised edition of the study book Foundations of Information Security Based on ISO27001 and ISO27002. The various modules in the courseware relate to ...

The Courseware package consist out of two publications, TRIM (The Rational IT Model™) Foundation Courseware (ISBN: 978 94 018 0201 7) and TRIM: The Rational IT Model (ISBN: 978 94 018 0052 5).

This training consists of two days, which provide preparation for the TRIM Foundation exam. The courseware convers the basics of The Rational IT Model and provides a simpler way for organizations to adapt Service Management as a practice.

Apart from the certificate that you will receive when passing t...