Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in de...

Information Security Foundation based on ISO/IEC 27001 ’22 Courseware is for anyone who wants to deliver courses aimed at passing the ISFS (Information Security Foundation) exam of EXIN.

This courseware is primarily developed for a classroom training in Information Security Foundation based on ISO/IEC 27001 ‘22. The basis for this courseware is the study book Foundations of Information Security Based on ISO27001 and ISO27002. The various modules in the courseware relate to paragraphs of t...

The TOGAF® Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. The TOGAF Certification Program has enabled more than 100,000 Enterprise Architects and trainers around the globe to demonstrate their proven knowledge of the framework and method.

This is the book you need to prepare for the TOGAF Business Architecture Foundation qualification. This edition is aligned to...

The TOGAF standard is a framework - a detailed method and a set of supporting tools - for developing an Enterprise Architecture, developed by members of The Open Group Architecture Forum.

The TOGAF Standard, Version 9.2 is an update providing additional guidance, correcting errors, introducing structural changes to support the TOGAF Library (an extensive collection of reference material), and removing obsolete content. It may be used freely by any organization wishing to develop an Enterprise...

TMap Next: introducing a completely revised and updated TMap

TMap is a test method that can be summarised by four essential points

The client manages the test process on rational and economic grounds: Business Driven Test Management (BDTM).

The comprehensive test process, from test execution through test management, includes ample tips and examples.

TMap contains a complete 'tool set', i.e. technique descriptions and organisational and infrastructure support.

TMap is an adapti...

To continuously deliver IT systems at speed with a focus on business value, DevOps teams integrate quality engineering in their way of working.

This book supports teams in implementing quality in their DevOps culture, with practical examples, useful knowledge and some theoretical background. For example, it describes how to benefit from a CI/CD pipeline.

TMAP is the body of knowledge for quality engineering in IT delivery and builds on practical experience from thousands of people in more tha...

The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

"This document is a TOGAF Series Guide: A Practitioners’ Approach to Developing Enterprise Architecture Following the TOGAF ADM. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

Designed to help the Practitioner, it provides guidance on using the TOGAF framework to develop, maintain, and use an Enterprise Architecture. It is a companion to the TOGAF framework and is intended to bring the concepts and generic constructs in the TOGAF frame...