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Warden Press (22)
24,95
Vandaag besteld,
maandag verzonden
maandag verzonden
In the Driving Seat of Customer Experience
with Customer Signals Management
2019 || Paperback || Zanna van der Aa || Warden Press || met inkijkexemplaar
29,99
Vandaag besteld,
maandag verzonden
maandag verzonden
Organisational Aesthetics
Developing beautiful organisations
2020 || Paperback || Steven de Groot || Warden Press
Organisations have long been dominated by the perspectives of the Good (quality) and the True (efficiency). The perspective of the Beautiful, an aesthetic lens on organisations, has largely been ignored or forgotten. The Beautiful includes stimuli in organisations that trigger aesthetic experiences through the presence or attribution of coherence, congruence, contact, completion, and curiosity in organisations. As the function of organisations changes, they become increasingly human-centred, ...