A great player doesn't necessarily make the best coach. So why should a hard-driving professional automatically be an effective manager? As an executive, you juggle challenges on a daily basis. What deserves your attention, and what doesn't? You want to delegate, but you find some tasks difficult to let go of. You see the differences between your employees, but you also want to treat everyone equally.

And hiring new employees - how do you decide? Servant-Leadership offers a clear and workable...