The field of consumer online dispute resolution is going through important developments throughout Europe. New ODR providers are entering the field and a growing number of ADR bodies are relying on digital technologies to resolve consumer complaints. Also, consumers are increasingly resorting to online platforms to achieve redress. ODR has the potential to increase consumers’ access to redress by taking the procedure online. At the same time, the quality of cODR procedures remains a challen...

Restorative justice is a way of doing justice in which the focus is on restoring the damage caused by a crime. This involves not only restoring mate rial and immaterial damage, but also restoring relational and moral damage. This is best achieved through processes that enable all stakeholders to engage in a dialogue and reach agreements on restora tion. This could include victim-offender-mediation as well as conference models that also involve the community.

In his inaugural address, Jacques ...

Following the success of EuSoCo's book, Life Time Contracts: Social Long-term Contracts in Labour, Tenancy and Consumer Credit Law (Eleven, 2014), in which EuSoCo laid out sixteen Principles of Life Time Contracts to apply whenever individuals seek to form or continue such social long-term relationships, in this book, we expand thereon, making the Principles more accessible and useful to practitioners, judges, and even policy makers.

As society depends on individuals being able to meet certai...

Systems based on artificial intelligence (AI) offer increasing opportunities to support human decision-making. This book discusses these opportunities from highly practical perspectives. Starting from a solid background and explanation of artificial intelligence and the general ethical challenges and possibilities in the legal field, it delves into four specific applications of AI systems. The first part relates to the use and deployment of AI systems in the corporate boardroom and in the con...

Many companies today face international influences, and many more will follow suit. A scenario that was recognised early on by Prof. Adriaan Dorresteijn (Utrecht University). To honour his innovative research, teachings, and administration work, this Liber Amicorum includes capita selecta of recent business and private law publications. These articles discuss, inter alia, the relationship between mother and daughter companies, the protection ofactors working for companies, cross-border compan...

When you buy a home, should that also mean you have to inform the whole world where you live, how much you paid for it, and whether you financed the purchase with a mortgage loan? In essence, the Netherlands and England & Wales answer this question in the affirmative. The only thing that stands in the way of anyone accessing this information in the land registry is the payment of a small fee. In Germany, on the other hand, access to this personal data is restricted to the person who can show ...

This book sets out to answer two main questions: what is the status quo of the position of Dutch works councils in multinational corporations? And which tools within the Dutch legal framework can be utilised in order to secure the successful involvement of the works council in the decision-making process in light of the increasingly globalised economy?

The findings show that many participation rights are frequently used in practice, but not always. The inventory of good practices further rev...

The EU Return Directive lays down minimum standards and procedures concerning the return of third-country nationals (non-EU nationals) illegally residing in a member state. To actually effectuate their return, the Return Directive provides for several instruments, such as the return decision, the entry ban and the possibility of detention.

In this study, the author has researched the merger of criminal law with immigration law, known as the crimmigration phenomenon, in relation to the EU Retu...

The qualitative interview resembles a good conversation. What makes somebody a good discussion partner? That he listens attentively, thinks along, empathizes with what has just been said and does not interrupt. In short, someone who is empathetic and interested. Is such a person a good interviewer by nature? No, as these characteristics form only the basis for a part of the Art referred to in the title of this book. However, the interviewer also needs additional knowledge and Skills that are ...

“This book is an enrichment for the standing debate about Europe and should be published and widely read and discussed.” – Boudewijn R.A. Bouckaert

Reflections on Democracy in de European Union, with a foreword by Dutch Prime Minister Mark Rutte, is a unique volume that offers an interdisciplinary approach on EU democracy, law and politics from economic, juridical and philosophical perspectives. It is divided in three parts and deals with EU’s contemporary challenges, its historical d...