Written for those who want to develop their knowledge of requirements engineering process, whether practitioners or students.Using the latest research and driven by practical experience from industry, Requirements Engineering gives useful hints to practitioners on how to write and structure requirements. It explains the importance of Systems Engineering and the creation of effective solutions to problems. It describes the underlying representations used in system modeling and introduces the U...

Now in its fifth edition, Economic Approaches to Organisations remains one of the few texts to emphasize the importance of economic issues and developments in the study of organisations and management. It explains in a non-technical way different economic approaches such as behavioural theory of the firm, game theory, agency theory, transaction cost economics, economics of strategy and evolutionary approaches. This latest edition is packed with practical examples from real-world companies, he...

Let op: geschreven in het Engels.

The Dutch Way in Education gaat over het onderwijs, het leren en het leidinggeven op de Nederlandse manier.

Nederland doet het al jaren goed in Pisa rankings, scoren hoog als het gaat over het welbevinden van het kind en hebben een hoogwaardig onderwijssysteem met een goede balans tussen excellentie en gelijke kansen. Dat zijn nog maar een paar aspecten die aangeven dat de Nederlandse maatschapij en haar onderwijs ook nog genoeg te ontdekken hebben. "A hidden...

For courses in introductory statistics. Statistics: Informed Decisions Using Data gives students the tools to see a bigger picture and make informed choices. As a current introductory statistics instructor, Mike Sullivan III presents a text that is filled with ideas and strategies that work in today's classroom.

His practical emphasis resonates with students and helps them see that statistics is connected, not only to individual concepts, but also with the world at large.

Understand and be understood in English with the best-selling English Pronunciation in Use. This book, with over four hours of free downloadable audio, includes 60 units of explanations, examples, practice exercises and answers for intermediate level (B1-B2) learners of English. You will become confident with all areas of English pronunciation, including individual sounds, word stress, connected speech and intonation, and can practise with simple 'listen and repeat' activities, modelled with ...

From a customer's perspective, services are experiences. From the organization's perspective, services are processes that have to be designed and managed to create the desired customer experience. This makes processes the architecture of services. Designing Customer Service Processes will discuss how service processes can be designed and improved to deliver the promised value proposition. This book is the sixth volume in the Winning in Service Markets Series by services marketing expert Joche...

This second edition also includes: revised and expanded explanatory footnotes, a new preface and a note on the text by Leland S. Person; key passages from Hawthorne’s notebooks and letters that suggest the close relationship between his private and public writings, and seven new critical essays by Brook Thomas, Michael Ryan, Thomas R. Mitchell, Jay Grossman, Jamie Barlowe, John Ronan and John F.

Birk. A Chronology and revised and expanded Selected Bibliography is also included.

Practical skills form the cornerstone of chemistry. However, the diversity of skills required in the laboratory means that a student's experience may be limited. While some techniques do require specific skills, many of them are transferable generic skills that are required throughout the subject area.

Limited time constraints of the modern curriculum often preclude or minimise laboratory time. Practical Skills in Chemistry 3rd edition provides a general guidance for use in and out of practic...

Economics of Strategy focuses on the key economic concepts students must master in order to develop a sound business strategy. Ideal for undergraduate managerial economics and business strategy courses, Economics of Strategy offers a careful yet accessible translation of advanced economic concepts to practical problems facing business managers. Armed with general principles, today's students--tomorrows future managers--will be prepared to adjust their firms business strategies to the demands ...

This thoroughly updated and extended eighth edition of the long-running bestseller Research Methods in Education covers the whole range of methods employed by educational research at all stages. Its five main parts cover: the context of educational research; research design; methodologies for educational research; methods of data collection; and data analysis and reporting. It continues to be the go-to text for students, academics and researchers who are undertaking, understanding and using e...