Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best poss...

Introducing Global Englishes provides a comprehensive overview of notions central to the fields of World Englishes, English as a Lingua Franca, and English as an International Language. The book aims to increase students' awareness of the current sociolinguistic uses of the English language and also explains key concepts connected to the historical and contemporary spread of English; explores the social, economic, educational, and political implications of the rise of English as a world langu...

An updated new edition that provides detailed descriptions of important text varieties in English along with methodological techniques to carry out analyses of them, including conversation, newspaper writing, academic prose and social media. Each chapter ends with activities for the reader to apply and practice the analyses they read about.

The new eighth edition of An Introduction to Sociolinguistics brings this valuable, bestselling textbook up to date with the latest in sociolinguistic research and pedagogy, providing a broad overview of the study of language in social context with accessible coverage of major concepts, theories, methods, issues, and debates within the field. This leading text helps students develop a critical perspective on language in society as they explore the complex connections between societal norms an...

Introducing English Grammar introduces readers to the methodology and terminology needed to analyse English sentences. Written for readers with no previous experience of grammatical analysis, Introducing English Grammar is suited to anyone beginning a study of linguistics, English language or speech pathology, as well as to students with primary literary interests who need a better understanding of the structure of English.

The History of Early English provides an accessible and student-friendly introduction to the history of the English language from its beginnings until the end of the Early Modern English period. Taking an activity-based approach, this text ensures that students learn by engaging with the fascinating evolution of this language rather than simply reading about it. The History of Early English: Provides a comprehensive introduction to early, middle and early modern English;Introduces each langua...

For every kind of writer you need to be.

In Conversation with Exercises starts with the idea that good writing isn’t a single, static thing. This rhetorically-driven, genre-based handbook prepares college writers to write in different ways for different courses, professional contexts, and civic and everyday scenarios. It helps them to be every kind of writer – one who slips in and out of a range of roles, writing situations, and conversations. It gives novice writers the versatility and c...

This interdisciplinary book is the first to survey traditional and cutting-edge methods for the study of language attitudes. It helps readers choose a suitable research method, and guides them through planning and design, data collection and analysis. It is essential reading for researchers and students conducting research into language attitudes.

For over a hundred years, Hart's Rules has been the authority on style, helping writers and editors prepare copy for publication. The latest edition of this guide has been updated for the twenty-first century using the resources of Oxford Languages and with the advice of publishing experts. Twenty-one chapters give information on all aspects of writing and of preparing copy for publication, whether in print or electronically.

New Hart's Rules gives guidance on a broad range of topics includin...

A New Reference Grammar of Modern Spanish is a comprehensive, cohesive and clear guide to the forms and structures of Spanish as it is written and spoken today in Spain and Latin-America. It includes clear descriptions of all the main grammatical phenomena of Spanish, and their use, illustrated by numerous examples of contemporary Spanish, both Peninsular and Latin-American, formal and informal. Fully revised and updated, the sixth edition is even more relevant to students and teachers of Spa...