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Integraal klachtenmanagement

Inspiratiebron voor klantloyaliteit, merkreputatie en kwaliteitsverbetering

2022 || Paperback || Kees Ahaus e.a. || Boom

24,95
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Let My People Go Surfing

The Education of a Reluctant Businessman - Including 10 More Years of Business as Usual

2022 || Paperback || Yvon Chouinard || Penguin

In this newly revised 10th anniversary edition, Yvon Chouinard-legendary climber, businessman, environmentalist, and founder of Patagonia, Inc.-shares the persistence and courage that have gone into being head of one of the most respected and environmentally responsible companies on earth.



From his youth as the son of a French Canadian handyman to the thrilling, ambitious climbing expeditions that inspired his innovative designs for the sport's equipment, Let My People Go Surfing is...

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The Rules of Management:

A definitive code for managerial success

2022 || Paperback || Richard Templar || Pearson Education Limited

Get ready to experience the Rules effect. Begin to get more out of life, shrug off adversity more easily and generally be a happier, calmer, more fulfilled person. You'll feel the benefits, and so will everyone around you.