Aktualisierte und überarbeitete Ausgabe inklusive didaktisierter DVD

Das Lehrbuch vermittelt in klarer Form die wichtigsten Grundlagen der berufsspezifischen Sprache (Lexik und Grammatik) für die im Hotelgewerbe tätigen Berufsgruppen.

In sechs Lektionen werden relevante Themen wie verschiedene Arten der Reservierung, der Empfang von Gästen und der Umgang mit Reklamationen behandelt.

This handy guide provides numerous insights and shortcuts to drawing and sketching effectively. Describing mandatory skills for beginning and advanced students, the text covers such subjects as diminution, foreshortening, convergence, shade and shadow, and other visual principles of perspective drawing.

Accompanying a concise and thoughtfully written text are more than 150 simply drawn illustrations that depict a sense of space and depth, demonstrate vanishing points and eye level, and explain...

Oxford English Grammar Course Intermediate is a revision and expansion of the highly successful How English Works.

Now in its third edition, the classic book on game design has been completely revised to include the latest developments in the game industry. Readers will learn all the fundamentals of concept development, gameplay design, core mechanics, user interfaces, storytelling, and balancing. They'll be introduced to designing for mobile devices and touch screens, as well as for the Kinect and motion-capture gameplay.

They'll learn how indie developers are pushing the envelope and how new business mo...

An approachable, hands-on guide to understanding how computers work, from low-level circuits to modern software.

From Amps to Apps: How Computers Work takes an informal approach to topics often reserved for textbooks. Each chapter covers one foundational aspect of computing. Exercises and hands-on activities throughout are designed to help the reader learn.

Exercises mostly involve mental problem solving, while hands-on activities require the reader to actually try various aspects of computin...

The latest edition of this highly successful textbook introduces the key techniques and concepts involved in cloning genes and in studying their expression and variation. The new edition features: Increased coverage of whole-genome sequencing technologies and enhanced treatment of bioinformatics. Clear, two-colour diagrams throughout.

A dedicated website including all figures. Noted for its outstanding balance between clarity of coverage and level of detail, this book provides an excellent in...

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious,even liberating,book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance ...

For the calculus-based General Physics course primarily taken by engineers and science majors (including physics majors). This long-awaited and extensive revision maintains Giancoli's reputation for creating carefully crafted, highly accurate and precise physics texts. Physics for Scientists and Engineers combines outstanding pedagogy with a clear and direct narrative and applications that draw the student into the physics.

The new edition also features an unrivaled suite of media and on-line...

- Gebaseerd op actuele management theorieën;

- uitstekende voorbereiding op het NEMAS-examen;

- sluit direct aan bij de praktijk.

Middle Management biedt je de perfecte theoretische basis om als manager aan de slag te kunnen gaan. Het boek is bovendien de optimale voorbereiding op het NEMAS-examen Middle Management.

Middle Management is opgebouwd rond dertien managementvraagstukken, zoals: Wat is management? Hoe geef je leiding? Hoe bouw je een organisatie? Hoe kom je tot besluitvorming?

Ied...

Wat moet iedere student minimaal aan bagage hebben op het gebied van de statistiek? Statistiek in 20 stappen voorziet elke hbo-student van de nodige basiskennis en basisvaardigheden statistiek. Het boek speelt in op de toenemende vraag naar kwalitatief goede afstudeerwerkstukken van studenten. Met een praktische insteek van het vakgebied voorziet het boek in een grote behoefte aan een resultaatgerichte inleiding.

In de nieuwe tweede druk zijn per hoofdstuk twee extra vraagstukken toegevoegd...