The Fifth Edition of Hotel Front Office Management is one of the leading texts in addressing the demands for instructing future leaders of the hotel industry. Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications. This latest edition of Hotel Front Office Management continues to encourage students to take an active role in a...

Complete Indonesian is a comprehensive book and audio language course that takes you from beginner to intermediate level. The new edition of this successful course has been fully revised and is packed with new learning features to give you the language, practice and skills to communicate with confidence. -17 learning units plus vocabulary section-Teaches the key skills - reading, writing, listening and speaking-Learn to learn - tips and skills on how to be a better language learner-Culture no...

BEC is an internationally recognised business qualification that demonstrates an ability to use English in professional contexts. As a University of Cambridge ESOL examination, international companies use it as a suitable entry requirement by academic institutions and for recruitment. Success with BEC provides complete preparation for the BEC exams, but is also an ideal focus for in-company training courses and for business people and students wishing to improve their English and job prospects.

The course covers the three levels of the exam: BEC Preliminary, BEC Vantage and BEC High...

This accessible introduction to religious ethics focuses on the major forms of moral reasoning encompassing the three 'Abrahamic' religions: Judaism, Christianity, and Islam. Draws on a range of moral issues, such as examples arising from friendship, marriage, homosexuality, lying, forgiveness and its limits, the death penalty, the environment, warfare, and the meaning of work, career, and vocationLooks at both ethical reasoning and importantly, how that reasoning reveals insights into a reli...

English for Cabin Crew is an essential course for those preparing for a career as a cabin crew member. It is equally suitable for those already working in the industry who need to improve their communication skills when carrying out their pre and in-flight responsibilities. English for Cabin Crew is a comprehensive course designed to:Improve fluency and pronunciationBuild key vocabulary and expressionsDevelop listening skillsIdeal for group teaching, one-to-one or self-study.

English for Cabi...

“A vast cabinet of curiosities.”—Stephen Greenblatt“Eclectic rather than exhaustive, less an encyclopedia than a buffet.”—Frederic Raphael, Literary ReviewHow do we get from the polis to the police? Or from Odysseus’s sirens to those of an ambulance? The legacy of ancient Greece and Rome is all around us, imitated, resisted, reworked, and misunderstood. In this beautifully illustrated and encyclopedic compendium, a team of leading scholars investigates the afterlife of this rich...

The Professional Protection Officer: Security Strategies, Tactics and Trends, Second Edition, is the definitive reference and instructional text for career oriented security officers in both the private and public sectors. The first edition originated with the birth of the International Foundation for Protection Officers (IFPO) in 1988, which has been using the book as the official text since that time. Each subsequent edition has brought new and enlightened information to the protection prof...

Het ontwerpen van samenhangende, adequate interventies voor organisatieontwikkeling is een kunst en een kunde. Organisaties ontwikkelen immers voortdurend en losse activiteiten blijken niet meer te volstaan om een organisatie in de juiste richting te krijgen. Het is een zelfstandig vak geworden, met eigen principes, taal en werkwijze die je als professional houvast geven. Het boek DRIE introduceert dat nieuwe vakgebied.

DRIE geeft antwoord op onder meer de volgende vragen:

- Welke interventie...

Speak and write perfect English! BBI teaches you how to combine words with words to form phrases (so you can say "mortgaged to the hilt; I want something badly"). BBI also teaches you how to combine words into structures to form clauses and sentences (so you can say "I want you to go = What I want is for you to go"). So BBI helps you with both vocabulary and grammar.

BBI shows you important vocabulary and grammatical differences between American and British English. BBI gives you plenty of ex...

A researched study on two of art's most fundamental themes, Colour and Light bridges the gap between abstract theory and practical knowledge. Beginning with a survey of under appreciated masters who perfected the use of colour and light, the book examines how light reveals form, the properties of colour and pigments, and the wide variety of atmospheric effects. Gurney cuts through the confusing and contradictory dogma about colour, testing it in the light of science and observation.

A glossar...