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Studieboeken (51)
BiSL® Self-assessment - Diagnosis for Business Information Management - BiSL 2nd revised edition
|| Paperback || Ralph Donatz || Van Haren Publishing || met inkijkexemplaar
Note: This book is available in several languages: Dutch, English.
Self assessment is the individual, systematic review of a way of working and the results of it. Filling out this BiSL® Self-assessment results into a clear notion how the business information management and its processes and activities are arranged within your own organization.
An important purpose for this Self-assessment is not only to get a clear notion how certain processes are arranged, but also to make the constraints wit...
BiSL® Foundation Courseware - English
2017 || Paperback || Frank Outvorst e.a. || Van Haren Publishing || met inkijkexemplaar
The Courseware package consist out of two publications, BiSL® Foundation courseware - English (ISBN: 978 94 018 0189 8) and BiSL® - A Framework for Business Information Management - 2nd edition (ISBN: 978 90 875 3702 9).
The courseware addresses the principles of BiSL and the defined process framework. The principles and the framework as a whole are addressed: the operational processes ( the clusters of use management, functionalities management and connecting processes), the management pro...
ArchiMate® 3.0.1 - A Pocket Guide / Druk 4
2017 || Paperback || The Open Group e.a. || Van Haren Publishing || met inkijkexemplaar
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way.
This Pocket Guide is based on the ArchiMate® 3.0.1 Specification. It gives a concise introduction to the ArchiMate language. What's more, it's authoritative with m...
ITIL®4 - A Pocket Guide
2019 || Paperback || Jan van Bon || Van Haren Publishing || met inkijkexemplaar
The ITIL pocket guides of Van Haren Publishing are since long
recognized as the industry classic guide on the topic of ITIL, in many
languages. Over the years this authoritative guide has earned its place
on the bookshelves and in the briefcases of industry experts as they
implement best practices within their organizations.
This pocket guide will provide readers with an understanding of the
ITIL 4 service management framework, by:
• understanding the key concepts of service management
• ...
TOGAF 9 certified / deel Study guide / druk 2
2nd edition
2012 || Paperback || Rachel Harrison || Van Haren Publishing
Already more than 7000 people are TOGAF 9 Certified
TOGAF® 9 Certified Study Guide / 4th Edition
Preparation for the TOGAF 9 Part 2 Examination
|| Paperback || Rachel Harrison || Van Haren Publishing
The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.
The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to k...
The ISM method version 5
The road to customer value - driven by practical modern IT Service Management
2024 || Paperback || Wim Hoving || Van Haren Publishing
Experience Management and XLA® Foundation Courseware
2024 || Paperback || XLA Institute || Van Haren Publishing
Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications. Elevate your organization's customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a compre...
IPMA Reference Guide ICB4 in an Agile World
2024 || Paperback || IPMA || Van Haren Publishing || met inkijkexemplaar
"The Agile Leader is more of a phenomenon than a role. As a responsible decision-maker, how do you know that you are working with a good Agile Leader? How does someone demonstrate good leadership? Learn about the agile competences in our IPMA reference Guide ICB4® in an Agile World
"
ArchiMate® 2.1 Specification
2013 || Paperback || Van Haren Publishing || met inkijkexemplaar
ArchiMate®, an Open Group Standard, is an open and independent modelling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. ArchiMate provides instruments to enable enterprise architects to describe, analyze, and visualize the relationships among business domains in an unambiguous way.
This book provides the official specification of ArchiMate 2.1 from The Open Group. ArchiMate 2.1 is a maintenance update to ArchiMate 2.0, addressing comme...