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Studieboeken (92)
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De toekomstformule
De zoektocht naar de spelregels van morgen
2023 || Paperback || Jo Caudron || Pelckmans || met inkijkexemplaar
De wereld bevindt zich op een keerpunt. Voor het eerst in onze recente geschiedenis is er een overheersend gevoel dat mens, maatschappij en economie op een andere manier verder moeten. Het oude model, het oude normaal, lijkt stilaan op zijn einde te lopen.
We zijn natuurlijk al langer bekend met grote uitdagingen zoals klimaatverandering, digitale transformatie, en maatschappelijke evoluties op het vlak van wonen, werken, mobiliteit, gezondheidszorg en migratie. Sinds kort hebben we echter te...
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Operations Management / 13th global edition
Processes and Supply Chains
2021 || Paperback || Lee Krajewski e.a. || Pearson || ook als eBook
A practical, easy-to-read text with a managerial approach to operations management For undergraduate and graduate course in operations management. Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemised approach whilst focusing on issues of current interest. The 13th Edition provides ample opportunities for students to experience the role of a manager with challenging p...
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World-Class Service
The 6 Rules of Creating Exceptional Customer Experiences
2023 || Paperback || Dennis Opstal e.a. || Boom
How do you provide exceptional service to demanding customers?
They're standing at your check-in desk, calling you on the phone, chatting with you online. Maybe they're seated in business class on your flight. Or eating at one of the tables you're waiting on. As a service employee, you encounter dozens or even hundreds of customers a day. Some of them are easygoing. With them, you can't go wrong. But some are demanding. They set the bar high and let you know it.
How should you serve these cus...
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Strategy = Execution
2020 || Hardcover || Jacques Pijl || Boom || met inkijkexemplaar
Awarded a Golden medal from the Axiom Business Book Awards in the Business Theory category and shortlisted for Management Book of the Year
Organizations are currently in a new economy. They are either being disrupted or causing disruption. Continuity is no longer a given. Only one law applies: Strategy = Execution, because a strategy is only as brilliant as its execution. Strategy execution is the last competitive advantage, and strength, speed and agility in execution are more important than...
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Exploring Strategic Change / 4th edition
2015 || Paperback || Julia Balogun e.a. || Pearson || ook als eBook
Refreshed with new examples and contemporary concepts, this classic continues as the most complete and accessible resource in its domain.'Richard Whittington, Professor of Strategic Management, University of Oxford Exploring Strategic Change engages with the dynamic and complex process of developing and delivering strategic and organisational change, from the analysis of context through to the formulation and implementation of effective strategies and solutions. Change management has become a...
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Project Management / Druk 5
A practical Approach- English edition
2019 || Paperback || Roel Grit || Noordhoff || met inkijkexemplaar || ook als eBook
Dit betreft de Engelse editie
- Achtste editie: verbeterde structuur en aandacht voor actuele onderwerpen als Scrum;
- zeer praktijkgerichte aanpak;
- website met flitscolleges, spreadsheetmodellen en checklists.
Projectmanagement laat studenten op een unieke en laagdrempelige manier kennismaken met projectmatig werken om projecten succesvol aan te pakken. Niet alleen in het bedrijfsleven, ook in het onderwijs worden steeds meer werkzaamheden projectmatig aangepakt, denk aan uitgebreide studi...
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The Corporate Startup / Druk 4
How established companies can develop successful innovation ecosystems
2019 || Paperback || Tendayi Viki e.a. || Boom || met inkijkexemplaar
“A key reading for leaders that outlines how to effectively innovate for the future and boost growth, while running the core business.” - Alex Osterwalder, Co-author of Business Model Generation.
Tendayi Viki is nominated for the Thinkers50.
'The Corporate Startup' has won an Axiom Business Book Awards 2019 Gold Medal and the CMI Management Book of the Year Award 2018 in the category 'Innovation and entrepreneurship'.
The Corporate Startup is a practical guide for established companies th...
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The Future-Proof Organization
creating the Corporate Growth Machine
2019 || Paperback || Misha de Sterke || Boom
Innovate or die! How do you achieve long-term growth in a highly competitive business environment? Many established companies are facing a similar challenge. Sales from existing products is declining and the urgency to innovate the existing business and create new businesses is bigger than ever. Scale as a competitive advantage is no longer sufficient to compensate for the slow speed of corporate innovation. We need to leverage the organizations scale and assets and combine this with the spee...
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Blue Ocean Strategy / 1st edition
How to Create Uncontested Market Space and Make the Competition Irrelevant
2015 || Hardcover || W. Chan Kim e.a. || Harvard Business School || met inkijkexemplaar
The global phenomenon that has sold 3.6 million copies, is published in a record-breaking 44 languages and is a bestseller across five continents--now updated and expanded with new content. In this perennial bestseller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Ren e Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books...
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The Future of Management
2021 || Hardcover || Gary Hamel e.a. || Harvard Business Review Press
What fuels long-term business success? Not operational excellence, technology breakthroughs, or new business models, but management innovation--new ways of mobilizing talent, allocating resources, and formulating strategies. Through history, management innovation has enabled companies to cross new performance thresholds and build enduring advantages. In The Future of Management, Gary Hamel argues that organizations need management innovation now more than ever.
Why? The management paradigm of...