This is your complete guide to success in navigating, writing, thinking, and communicating at university. Packed with tips, diagnostic tools, guided exercises, and full text examples, it equips you to boost your grades, ace your assignments, and get the most out of your time at university.

This custom product has been designed to help you succeed. It includes top-notch Pearson content written by renowned authors, plus amazing case studies and articles. Our team works hard with your school and professors to aid your studies. Get ahead now and give your education a boost!

HOW TO USE THIS BOOK

1 WORLD CLASS

1.1 CONTINUOUS IMPROVEMENT

1.1.1 History of Lean and Six Sigma

1.1.2 Lean principles

1.1.3 House of Quality

1.1.4 Eight types of Waste

1.1.5 CIMM–framework

1.2 CUSTOMER VALUE (VOC & CTQ)

1.2.1 CTQ – Nursing home

1.2.2 CTQ – Implementation organization

1.2.3 CTQ – Ball bearing on shaft

1.2.4 CTQ–Flowdown – Baking pancakes

1.2.5 CTQ–Flowdown – Hotel room

2 POLICY DEVELOPMENT AND DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Mission, v...

Engineering Mechanics: Statics excels in providing a clear and thorough presentation of the theory and application of engineering mechanics. It empowers you to succeed by drawing upon Professor Hibbeler's decades of everyday classroom experience and his knowledge of how students learn. The text is shaped by the comments and suggestions of hundreds of reviewers in the teaching profession, as well as many of the author’s students.

The 15th Edition features a large variety of problems, about 3...

Health Psychology takes a truly international and critical biopsychosocial approach, providing students with a holistic understanding of health behaviour, culture and change. Thoroughly updated with the latest research, this comprehensive introduction to foundational and cutting-edge topics in health psychology gives you the tools you need to critically appraise theory and research, and to apply this knowledge to real-world public health issues.

Praised for its coverage of social justice, mac...

This custom product has been designed to help you succeed. It includes top-notch Pearson content written by renowned authors, plus amazing case studies and articles. Our team works hard with your school and professors to aid your studies. Get ahead now and give your education a boost!

This custom product has been designed to help you succeed. It includes top-notch Pearson content written by renowned authors, plus amazing case studies and articles. Our team works hard with your school and professors to aid your studies. Get ahead now and give your education a boost!