Learning From Strangers is the definitive work on qualitative research interviewing. It draws on Robert Weiss's thirty years of experience in interviewing and teaching others how to do it. The most effective interviews, says Weiss, rely on creating cooperation -- an open and trusting alliance between interviewer and respondent, dedicated to specific and honest accounts of both internal and external events. Against the eclectic background of his work in national sample surveys, studies based o...

Collaboration between government agencies, an old joke goes, is an unnatural act committed by nonconsenting adults. Eugene Bardach argues that today's opinion climate favoring more results-oriented government makes collaboration a lot more natural--though it is still far from easy. In this book, Bardach diagnoses the difficulties, explains how they are sometimes overcome, and offers practical ideas for public managers, advocates, and others interested in developing interagency collaborative n...

This third edition of Human Rights: Between Idealism and Realism presents human rights in action, focusing on their effectiveness as legal tools designed to benefit human beings. By combining conceptual analysis with an emphasis on procedures and mechanisms of implementation, this volume provides a multidimensional overview of human rights. After examining briefly the history of human rights, the author analyses the intellectual framework that forms thebasis of their legitimacy.

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Success in today's globalized business environment requires deep knowledge of varied areas, and the willingness to engage in commerce not just across geographic areas, but cross-culturally and environmentally as well. Doing Business in Latin America offers an in-depth look at a complex region, integrating practitioners’ and scholars’ ideas to examine business conducted in Latin America through the lens of international business and globalization. The book introduces, discusses, and explai...

Measures taken by states in the name of countering terrorism constantly give rise to new international legal issues. Helen Duffy brings the law to life via detailed case studies which show what the war on terror means in practice for affected individuals and for the rule of law more broadly.

International Law continues to provide a user friendly text. It sets out clearly and concisely basic principles and provides analysis of international procedures. In this new edition the authors have introduced certain structural changes in the presentation of material. This is designed to reflect the changes in the subject matter of contemporary international law and current teaching methodologies. Developments in the law of armed conflict and international criminal law are considered in a n...

Covering both trade and international finance, this innovative text provides a thoroughly up-do-date and comprehensive treatment of each area. Throughout, the theory is illustrated with empirical evidence and an abundance of relevant case studies. It includes an online study guide.

Gain a comprehensive understanding of essential operations management principles with this easy to read introduction to the subject "This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations. For the times we live in, the addition of 'responsible operations' at the end of each chapter makes the book an essential text for any operations management course." Dr Philip Davies, Associate Professor of Operations Management Henley Busin...

- Breed inzetbaar binnen het hbo;

- geeft inzicht in functioneren vanuit procesgerichte benadering;

- uitgebreide online ondersteuning.

Kijk op Bedrijfsprocessen toont de student bedrijfsprocessen in allerlei soorten organisaties. Het boek past in de beginfase van iedere hbo -opleiding en is het enige inleidende boek dat de student inzicht geeft in het functioneren vanuit de procesgerichte benadering.

Deze uitgave biedt een referentiekader van waaruit de studenten de werking van organisaties ...