Aktualisierte und überarbeitete Ausgabe inklusive didaktisierter DVD

Das Lehrbuch vermittelt in klarer Form die wichtigsten Grundlagen der berufsspezifischen Sprache (Lexik und Grammatik) für die im Hotelgewerbe tätigen Berufsgruppen.

In sechs Lektionen werden relevante Themen wie verschiedene Arten der Reservierung, der Empfang von Gästen und der Umgang mit Reklamationen behandelt.

This book tells the story of how the convergence between corporate sustainability and sustainable investing is now becoming a major force driving systemic market changes. The idea and practice of corporate sustainability is no longer a niche movement. Investors are increasingly paying attention to sustainability factors in their analysis and decision-making, thus reinforcing market transformation.

In this book, high-level practitioners and academic thought leaders, including contributions fro...

Psychology of Prejudice and Discrimination provides a comprehensive and compelling overview of what psychological theory and research have to say about the nature, causes, and reduction of prejudice and discrimination. It balances a detailed discussion of theories and selected research with applied examples that ensure the material is relevant to students. This edition has been thoroughly revised and updated and addresses several interlocking themes.

It first looks at the nature of prejudice ...

Widely recognized as an authoritative resource, this book has been revised and updated with the latest research and techniques, including new material on telehealth services. Guidelines are provided for conducting thorough, developmentally informed interviews with K-12 students--and their parents and teachers--for multimethod assessment and intervention planning. Extensive case examples illustrate how to elicit information about school functioning, peer relations, emotional and behavioral dif...

Explore multiple disciplines to understand the impact of psychology on health, and vice versa In the newly revised 10th edition of Health Psychology: Biopsychosocial Interactions, a team of dedicated psychologists delivers an insightful and multidisciplinary demonstration of the impact of psychology and health on one another. Relying heavily on cross-cultural data, the book offers a sweeping and inclusive picture of health psychology and includes local and global research and case studies. Th...

This new textbook, Hospitality Revenue Management: Concepts and Practices, provides a comprehensive, in-depth introduction to the basic concepts and best practices of hospitality revenue management. With a real-world, hands-on approach, the book places students in the role of a revenue manager striving to succeed in an ever-changing hospitality business environment. The book takes a unique multi-author, collaborative approach, with chapters from outstanding industry leaders who share their ex...

De deep evolvement beweging wordt voortgestuwd door het groeiend aantal mensen die vanuit persoonlijke verbinding en betrokkenheid willen bijdragen aan een betere wereld. Ze willen zinvoller bezig zijn en van meer betekenis zijn in hedendaagse vraagstukken.

Dit boek zoomt specifiek in op de rol van professionals. Het boek helpt ze om hun professionele identiteit scherp te stellen, alsook organisaties te ondersteunen in deze opdracht. Op zes verschillende manieren wordt deze maatschappelijke b...

Environmental issues are of fundamental importance, and a broad approach to understanding the relationship between the human economy and the natural world is essential. In a rapidly changing policy and scientific context, this new edition of Environmental and Natural Resource Economics reflects an updated perspective on modern environmental topics.

Now in its fifth edition, this textbook includes enhanced and updated material on energy, climate change, greening the economy, population, agricu...

The eleventh edition of General, Organic, and Biochemistry offers a problem-solving approach and is designed to help undergraduate majors in health-related fields understand key concepts and appreciate significant connections among chemistry, health, and the treatment of disease. This new edition is available in ALEKS, featuring: * ALEKS Topics to assign as pre-requisite assignments to boost student confidence and help those lacking math skills. * End-of-Chapter Questions aligned to the text ...

Thistitle is a Pearson Global Edition. The Editorial team at Pearson has workedclosely with educators around the world to include content which is especiallyrelevant to students outside the United States. For undergraduate courses in the principlesof marketing. Companies donGÇÖt make decisions.People do.

Marketing: Real People, RealChoices is the only text to introducemarketing from the perspective of real people, who make real marketingdecisions, at leading companies every day. Timely a...