This groundbreaking book describes the Lean journey as it extends to a business area that is mission critical, yet has been virtually untouched by the Lean transformation. Lean for Sales: Bringing the Science of Lean to the Art of Selling provides sales professionals, and their management teams, with a structured, fact-based approach to boosting sales close rates and delivering improved business value to customers. The time-tested Lean selling techniques described in this book have been prove...

Telling you 'everything you need to know' to help your organization implement DevOps on the Microsoft platform, this book teaches how to use Visual Studio, Visual Studio Team Services and Azure to implement a complete DevOps process, including how to introduce DevOps to your organization and how to overcome problems.

What type of leadership do you practice?

Many of us rely on transformational and instructional leadership. But there are advantages in applying a holistic angle including all stakeholders-an approach known as collaborative leadership. Peter DeWitt unpacks six factors framed through John Hattie's research while painting a powerful scheme: meet stakeholders where they are, motivate stakeholders to strive for improvement, model how to do it. The blueprint will inspire you to:

-Transform your le...

Initially described as a comedy, Shakespeare's explorations of prejudice, duty and the nature of justice make The Merchant of Venice a far darker, more alluring play. Part of the Macmillan Collector’s Library; a series of stunning, clothbound, pocket sized classics with gold foiled edges and ribbon markers. These beautiful books make perfect gifts or a treat for any book lover.

This edition is illustrated throughout by Sir John Gilbert, and includes an introduction by Ned Halley. The Mercha...

The careful design of experiments lies at the core of good research. Experimental Design for the Life Sciences equips you with the skills you need to effectively design experiments, making this essential aspect of the research process readily understandable. It demonstrates how good experimental design relies on clear thinking and biological understanding, not mathematical or statistical complexity.

With a refreshingly approachable and articulate style, the book walks you through the consider...

A mother whose child has had a cochlear implant tells Laura Mauldin why enrollment in the sign language program at her daughter's school is plummeting: "The majority of parents want their kids to talk." Some parents, however, feel very differently, because "curing" deafness with cochlear implants is uncertain, difficult, and freighted with judgment about what is normal, acceptable, and right. Made to Hear sensitively and thoroughly considers the structure and culture of the systems we have bu...

A new Sixth edition is available from January 2023. (Search for The Lean Toolbox Sixth edition). An e book of this (Fifth) edition is available.

This is the Fifth Edition of what has become a standard bestselling text on the tools, systems, and principles of Lean Manufacturing and Lean Operations. The Lean Toolbox covers Lean Philosophy, The Science of Lean, Improvement, Change, Strategy, Flow, Mapping, Scheduling, Layout, Quality, Product Development, Supply Chain, Lean Accounting, and Lean ...

For courses in Writing Across the Curriculum or Writing About Biology. Developing the tools to effectively write about biologyTeaching biology and strong writing skills simultaneously is a challenge, especially when students exhibit a range of abilities. The Ninth Edition of A Short Guide to Writing about Biology provides tools to strengthen student writing and reinforce critical thinking.

Written by a prominent biologist, this best-selling guide teaches students to express ideas clearly and ...

While the subject of migration has received enormous attention in academic journals and books across the social sciences, introductory texts on the matter are few and far between. Even fewer books have explored migration through a critical and explicit engagement with spatial concepts. Now in its second edition, Migration remains the only text in more than a decade that emphasizes how geographical or spatial concepts can be used critically to understand migration.

The multi-disciplinary text ...

Detailing over 60 different special needs conditions this book is an ideal 'go-to-guide' to help teachers understand, identify and work with children who have special needs.