"Today, modern business is adrift in a sea of connectivity and potential. Where once an organization’s IT needs could be met from within its four walls, we now see many mission-critical systems reaching out beyond an enterprise’s traditional boundaries. This is pushing solutions design well beyond the comfort zone of Enterprise Architecture and out into a world of hyper-enterprise systems.

This is a world of complexity and scale, where the changing status quo demands that organizations ke...

This pocket guide to Scrum is the one book for everyone who wants to learn or re-learn about Scrum. The book describes the framework as it was designed and intended, with a strong focus on the purpose to the rules and adding an historical perspective to Scrum and the Agile movement.

As the balance of society keeps shifting from industrial labor to digital work, complexity and unpredictability keep increasing. The need for agility through Scrum increases equally, in and beyond software and pro...

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to kn...

This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.

This version has now been upgraded to reflect ITIL 2011 Edition. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL 2011 Edition upgrade.

The ITIL 2011 Edition approach covering the ITIL Lifecycle is fully covered. The new and re-written processes in ITIL 2011 Edition for strategy management and business relationship management are included, as well as the other new and improved concepts in ITIL 2011 Edition . This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. ...

Summary The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addit...

Information about people is becoming increasingly valuable. Enabled by new technologies, organizations collect and process personal data on a large scale. Free flow of data across Europe is vital for the common market, but it also presents a clear risk to the fundamental rights of individuals. This issue was addressed by the Council of the European Union and the European Parliament with the introduction of the General Data Protection Regulation (GDPR).

For many organizations processing perso...

Note: This book is available in several languages: Dutch, English.

Deze pocketguide geeft een introductie tot het framework ASL 2, een evolutionaire vernieuwing van het in 2001 geïntroduceerde en breed toegepaste ASL framework.

Naast een algemene introductie biedt deze pocketguide ook verdieping door cases. In deze cases zit een historisch perspectief met voorbeelden uit het verleden en de situatie nu, zes jaar later. Wijsheden zijn verloren gegaan en worden herontdekt maar ook nieuwe wijshede...

Note: This book is available in several languages: Dutch, English.

The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introduction to the framework ASL 2, an evolutionary update of the ASL framework that was introduced in 2001 and is used by more and more organizations since then.

This compact book offers a generic introduction and additional background information through case study texts. These case text...

Ontwikkelingen in het vakgebied 'projectmanagement' staan niet stil. Het vakgebied verdiept en verbreedt zich voortdurend. Als een gevolg daarvan is de aandacht van IPMA verbreed van projectmanagement naar programmamanagement, portfoliomanagement en projectsupport (PMO).

De behoefte aan een referentiemodel waarbij de diverse functies en bijbehorende competenties in onderlinge samenhang gepresenteerd worden, is daarmee manifest geworden. Niet alleen voor HR-managers, maar ook voor project- en...