The belief that change occurs during the therapeutic process is central to all counselling and psychotherapy. This volume examines how change can be facilitated by the counsellor embodying certain therapeutic qualities - in particular empathy, unconditional positive regard and congruence.

Describes the cognitive, emotional and behavioural techniques which clients can use to promote psychological change in themselves. This book discusses obstacles to change, which may arise at different points in the therapeutic process and provides strategies for tackling them.

The theoretical foundations of management strategy are identified and outlined in this text. Five theories are considered in the light of questions about how organizations operate efficiently, cost minimization, wealth creation, individual self-interest and continued growth.