This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by...

- Written from an international perspective;

- discusses ethics on multiple levels and includes many examples;

- offers students methods to critically assess ethical dilemmas.

Ethics and Business is an introduction to ethics in the context of international business. The book stimulates an open debate on norms and values. Ethics should cross not only the borders of a country, but also the borders of one’s mind. It emphasizes that ethics is not only about harmony, but also about dealing with ...

- Practical approach, based on extensive research;

- teaches (future) managers to be 'reflective practitioners';

- combines key themes of hospitality management.

The Pocket Guide for Hospitality Managers (Conrad Lashley and Michael N. Chibili) is a practical guide that provides the skills and knowledge for current and future managers of the various types of units found within the hospitality industry. This guide is based on academic research and poses that managers need to be 'reflective prac...

- Is an accessible introduction to international business law and European law;

- offers an understanding of potential legal problems in international business;

- comes with a variety of additional study materials available online.

A Basic Guide to International Business Law gives students practical knowledge about and an understanding of legal problems that can arise in international business. It helps develop the skills needed to prevent and tackle these problems.

A Basic Guide to Internati...

Lin arrives on a big ship from far-off China.

He’s come to visit his friend Titus, who lives with his jolly mouse family in the attic of a master potter.

The mice proudly show Lin what their master makes: the finest Delft Blue.

The Princess of Orange has herself ordered a vase. But then something dreadful happens...

Luckily, Lin saves the day!

An adventure in blue and white!

A mouse fairytale with references to the art of Vermeer, Carel Fabricius and other painters from the Dutch Golden Ag...

In today's society, there is a growing need for so-called 21st century skills, which can range from sophisticated analytical skills and practical social skills to dealing with great complexity and uncertainty. Whether you are a student, a manager or a researcher, vital skills are interconnected and require real-time application. Skill development is an integrated and lifelong accumulative process that requires a solid understanding of the type of motivation and attitude needed to make the ...

From ancient times, mathematics has developed side-by-side with physics; only in the last two hundred years they came apart as different branches of science. Extensive use of mathematics in other sciences, such as biology, chemistry, economics, pharmacology, environmental and social sciences is even more recent. Nowadays, knowledge of mathematical techniques is indispensable also for students and researchers in these fields.

The series of textbooks “Mathematics that Works” presents mathem...

This volume of the BDMP analyses the genesis of Fin de partie / Endgame. Described by Samuel Beckett as more ‘inhuman’ than Waiting for Godot and as possessing an ability to ‘claw’, it was his favourite among all his plays and yet also a work the genesis of which was particularly arduous. It took Beckett many years to complete the French version, and about the translation process he complained in 1957: ‘What a losing battle it is always’. This book explores that genesis through an...

In Humanity is Not a Plague, Cees Buisman argues that it is possible for 10 billion people to exist together on this Earth – as predicted for the year 2100 – provided that the richer part of the world no longer merely focuses on its own health, prosperity and happiness, and instead starts working seriously on developing a higher consciousness.

In this essay, Buisman sharply analyzes some of the problems facing mankind, such as fresh water shortages, whilst overturning several clichés and...

THE NEW MAN

The idea of being born-again, of re-birth or becoming new transcends many religions or philosophies. Whether in life or death the concept of moving to a higher level of humanity is something that many have contemplated. Throughout history, we have seen the subject of being reborn. The Bible from the time of Jesus and Vedic scriptures show us that this is not a physical act but one of the human spirit.

In this book, renowned author and writer Paul van Oyen discusses the concept of...