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VeriSM - A service management approach for the digital age

2018 || Paperback || International Foundation of Digital Competences || Van Haren Publishing

VeriSM™ is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, yo...

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EXIN CLOUD Computing Foundation - Workbook

2018 || Paperback || Johannes W. van den Bent e.a. || Van Haren Publishing

Het boek met de titel 'Exin cloud computing foundation', deeltitel 'Workbook' is geschreven door Bent Van den Johannes W., geschreven door Steeg Van der Martine en gerediceerd door Kunas Michael. Exin cloud computing foundation is in 20150907 uitgegeven door EXIN Holding B.V. als Diversen. Deze uitgave is druk 2 en onderdeel van reeks 'Workbook'.

De nummers behorend bij dit boek zijn 9789082038880 (ISBN13) en 9082038889 (ISBN-10).

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VeriSM™ Foundation Study Guide

2018 || Paperback || Helen Morris e.a. || Van Haren Publishing

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Agile Scrum Foundation

2018 || Paperback || Nader K. Rad e.a. || Van Haren Publishing

This is a simple, easy-to-understand guide for anyone who wants to learn the Agility concept and the Scrum framework. It covers the underlying concepts and principles, along with Scrum roles and responsibilities, events, artifacts, and scaling approaches, as well as common practices and techniques.

❶ Instead of praising Agility, the book focuses on understanding the real meaning of it in a straightforward and consistent way and reviews the types of projects where it may work and where it m...

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TOGAF Series TOGAF® Version 9.2

2018 || Paperback || The Open Group || Van Haren Publishing

The TOGAF standard is a framework - a detailed method and a set of supporting tools - for developing an Enterprise Architecture, developed by members of The Open Group Architecture Forum.

The TOGAF Standard, Version 9.2 is an update providing additional guidance, correcting errors, introducing structural changes to support the TOGAF Library (an extensive collection of reference material), and removing obsolete content. It may be used freely by any organization wishing to develop an Enterprise...

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ArchiMate® 3.1 Specification

A Pocket Guide

2019 || Paperback || Andrew Josey || Van Haren Publishing

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Organizational Behavior Management - An introduction

A introduction

2020 || Paperback || Robert den Broeder e.a. || Van Haren Publishing || met inkijkexemplaar

Summary This book is about achieving behavioral change in organizations. It provides a specific, practically applicable answer to the ‘how’ question of behavioral change, based on scientifically validated principles. This distinguishes this book from many other management books.

Organizational Behavior Management, or OBM for short, is the field that deals with behavioral change in organizations. Some prefer to speak of ‘targeted behavioral influence’.

OBM is not about changing people...

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Process improvement with Lean Six Sigma for Operational Excellence

The complete handbook for Lean Six Sigma implementation

2022 || Paperback || Jeroen de Mast e.a. || Van Haren Publishing

Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in de...

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BIAN Data Architecture & Design Specialist Courseware

2nd edition

2023 || Paperback || Rene de Vleeschauwer e.a. || Van Haren Publishing