ITIL®4 Specialist: High Velocity IT explores the convergence between business and IT, providing candidates with a specialised insight into the ways in which digital organisations and digital operating models function through a fast-paced environment.

By highlighting the difference between IT transformation and digital transformation, the ITIL 4 Specialist High Velocity IT module enables the identification of new opportunities for digital investment, leading to significant business enablement...

This Courseware package consist out of two publications, Agile Foundation Courseware – English and you are adviced to obtain the publication Agile for responsive organizations - A Pocket Guide.

This courseware is for the Agile Foundation certification by the Agile Consortium, and follows the Certify to Inspire philosophy, enabling continuous learning and an adaptive mindset in an Agile world and corporate environment. This courseware has been reviewed by Agile Consortium board members and ...

Ce didacticiel se compose de deux publications.

• PRINCE2®- 6ème Edition Foundation Didacticiel Français - première édition, première impression (ISBN : 978 94 018 0326 7)

• Management de projet basé sur PRINCE2® 6ème Edition (ISBN : 978 94 018 0004 4).

Le didacticiel est en français et utilise la terminologie française, il convient à l'examen PRINCE2® Foundation 6ème Edition (2017).

Pourquoi suivre un cours de formation PRINCE2 ?

Un projet permet d’introduire des changeme...

The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services.

This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice ...

Als u een organisatie leidt of als u met uw managers moet communiceren over datamanagement, dan is Navigeren door het Labyrint uw gids.

Organisaties die waarde willen halen uit hun data moeten die data goed beheren. Maar voor de meeste leidinggevenden lijkt datamanagement obscuur, gecompliceerd, en zeer technisch. Je hebt geen tijd om alle details te leren of hypes te herkennen. Navigeren door het Labyrint helpt je verder, gebaseerd op de best practices van DAMA's Data Management Body of Kno...

De ouderenzorg staat voor een noodzakelijke transformatie. De kosten zullen steeds meer gaan stijgen en de inzet van zorgprofessionals wordt steeds problematischer. In 2022 wordt een tekort verwacht van 70.000 zorgprofessionals en in 2023 meer dan 100.000. Dat tekort zal steeds verder gaan oplopen. Er is de noodzaak van een systeemtransformatie. Door de Corona problematiek zijn toepassingen als beeldbellen en monitoring op afstand opeens op grote schaal ingezet. Er is sprake van een toename v...

Summary Blockchain technology has come a long way since the initial vision published by Satoshi Nakamoto in 2008. Big buzz words like "bitcoin," "blockchain," and "cryptocurrency" are everywhere. Companies and governments have started to use blockchain technology in earnest and will increasingly do so for the foreseeable future. This book takes an in-depth look at blockchain technology and how users can take advantage of its potential.

Since its initial conception, blockchain has encompasse...

This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.

The module covers the influence and impact of Agile and Lean ways of working, an...

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware. ITIL® 4 DITS Is one of the two Strategic Leader (ITIL SL) modules.

This module will concentrate on the alignment of digital business strategy with IT strategy. The module also incorporates how disruption from new technologies are impacting businesses in every industry and how company leaders are responding.

The ITIL® 4 Leader: Digital and IT Strategy (DITS) module guide how the strategy should impact the design, delivery, and suppor...