In The Challenger Sale, Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge themWhat's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships with customers.

They challenge them. Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied the performance of thousands of sales re...

Understand and apply the essential concepts and techniques of strategy Fundamentals of Strategy, 5th Edition, by Whittington, Regner, Angwin, Johnson and Scholes is a concise and easy-to-follow overview of the fundamental issues and techniques of strategy from the author team of the market-leading Exploring Strategy. This book has been updated to include coverage of the Covid-19 crisis, and provides insights and examples from a broad range of international organisations. Each chapter is compl...

This first edition of Strategic Innovation Management is an exciting new addition to the established bestselling texts Managing Innovation and Innovation and Entrepreneurship written by Joe Tidd and John Bessant. Aimed at students taking courses in business studies and management, as well as non-specialist courses in other disciplines, this book provides a practical and accessible evidence-based approach to managing innovation in a wide range of contexts, including: manufacturing, services, s...

Research Methods For Business, 8th Edition explains the principles and practices of using a systematic, organized method for solving problematic issues in business organizations. Designed to help students view research from the perspective of management, this popular textbook guides students through the entire business research process. Organized into six main themes-Introduction, Defining the Management and the Research Problem, Theory, Collecting Information, Drawing Conclusions, and Writin...

As the business environment continues to rapidly change, Dan Reid and Nada Sanders have developed an integrated approach that makes the introductory OM course accessible and engaging for all business majors. Beyond providing a solid foundation, this text covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and gives equal time to strategic and tactical decisions in both service and manufacturing organizations.

This beautifully written and thoroughly modern core textbook provides a strong bridge between entrepreneurship theory and practice and looks at the entire life cycle of a business, including the often neglected area of business closure. Underpinned by strong academic rigour, the text takes a critical approach, yet is also highly accessible and readable, explaining complex concepts clearly and succinctly. Research-led yet practice oriented, it examines the latest evidence-based thinking in the...

Written and edited by leading experts in the field, this authoritative account sets UK and European practices firmly within a global context. It offers an in-depth and contextual account of enduring, contemporary and cutting edge theories and approaches to diversity and inclusion management.

De wereld is radicaal veranderd sinds de Grote Lockdown. In energie, toerisme, vastgoed, financiering, waardeketens, mobiliteit en it wordt het nooit meer zoals het was. De schulden zijn geëxplodeerd en er komt een zware recessie. De kosten zijn enorm, de kansen ongekend. Maar die kansen gaan niet gepakt worden in het ‘kleine-bufferkapitalisme’ dat Nederland de laatste dertig jaar omarmde.

In dit boek wordt dat kleine-bufferkapitalisme van vlak voor de Grote Lockdown op heterdaad betrap...

Samen innoveren we Nederland

EW Economie-lezing 2020

Frans van Houten, bestuursvoorzitter van Philips, over de concurrentiekracht van Nederland en Europa

Dit boek bevat de volledige en geannoteerde tekst van de EW Economie-lezing die CEO van Philips Frans van Houten maandagavond 30 november heeft uitgesproken in cultuurhuis Felix Meritis te Amsterdam. In verband met de coronacrisis sprak Van Houten voor een select publiek. Overige geïnteresseerden volgden zijn lezing online via een livestream.

Frans van Houten (60) leidt Koninklijke Philips als CEO sinds 2011. Hij studeerde economie in Rotterdam en werkt bij Philips sinds 1986. Van Houten hield zijn lezing, ruim drie maanden voor de Tweede Kamerverkiezingen, over de concurrentiekracht van Nederland en Euro...

The book is a key reading which provides a comprehensive and systematic overview of the contemporary Asian economy. The book focuses on the structural changes that are rapidly transforming the regional economic landscape in the 21st century. It highlights the concomitant challenges that have arisen, and further discusses prospects and potentialities of Asian economies given this new economic environment.

The book also looks at broader social issues that are both the cause and result of these ...