The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

This Courseware is suited for the PRINCE2® 2017 Edition Foundation exam.

Why take a PRINCE2® course?

There are six variables that present in every project. These variables need to be managed accordingly. The six variables are:

- Money

- Time

- Quality

- Scope

- Risks

- Benefits

PRINCE2® is an integrated framework of processes and themes that will provide handles for planning, delegating, supervising and maintaining the six aspects of project performance.

By using examples and assignments...

De inhoud is gebaseerd op de Individual Competence Baseline version 4 (ICB4) van de International Project Management Association (IPMA) en beschrijft alle vakinhoudelijke, gedragsmatige en contextuele competenties voor de projectprofessional zoals deze zijn gespecificeerd in de examengids van IPMA Nederland.

Daarmee is dit handboek ook een uitstekende basis voor allen die zich willen voorbereiden op de verschillende examens die verplicht zijn voor de IPMA projectaccreditaties:

- IPMA B Certif...

Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM™ provides guidance on how to manage the variety of service management approaches which have now become common practice. Often organizations do not know how to combine these approaches, or if they should adopt one or another in preference. VeriSM...

Naast de publicaties, IPMA-C op basis van ICB 4 Courseware - herziene druk (ISBN: 978 94 018 427 1) adviseren wij bij dit materiaal gebruik te maken van het boek Projectmanagement op basis van ICB versie 4 – 4de herziene druk – IPMA B, IPMA C, IPMA-D , IPMA PMO (ISBN: 978 94 018 0381 6)

De inhoud is gebaseerd op de Individual Competence Baseline version 4 (ICB4) van de International Project Management Association (IPMA) en beschrijft alle vakinhoudelijke, gedragsmatige en contextuele com...

This is the official courseware for accredited BIAN Foundation training. Intended for professionals that aim to pass the BIAN Foundation Exam.

The BIAN Foundation Exam is the exam for official BIAN Foundation level certification by the Banking Industry Architecture Network and is carried out by Van Haren Learning Solutions.

The BIAN Foundation Certification Exam is to test the delegate’s knowledge about the BIAN standard. This is the common framework for banking interoperability issues. By ...

Dit boek geeft een beschrijving van de nieuwe generatie van BiSL®, Business Information Services Library. BiSL® Next is een public domain standaard voor business-informatiemanagement met richtlijnen, good practices en praktische templates. Het biedt handvatten voor leidinggevenden die positief staan tegenover de digitalisering en voor degenen die met hen samenwerken, met als uiteindelijke doel om betere bedrijfsresultaten te bereiken door betere inzet van IT.

Twaalf elementen, vier drivers ...

Besides the M_o_R® Management of Risk Practitioner Courseware -2010 Edition English (ISBN: 978.940.180.421.9) publication you are advised to obtain the corresponding publication Management of Risk: Guidance for Practitioners - 2010 Edition (ISBN: 978 0 11 331274 0).

M_o_R® Practitioner Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the M_o_R® methodology to a given scenario.

M_o_R® is an Enterprise...