Learning From Strangers is the definitive work on qualitative research interviewing. It draws on Robert Weiss's thirty years of experience in interviewing and teaching others how to do it. The most effective interviews, says Weiss, rely on creating cooperation -- an open and trusting alliance between interviewer and respondent, dedicated to specific and honest accounts of both internal and external events. Against the eclectic background of his work in national sample surveys, studies based o...

Since its initial publication eighty years ago, How to Win Friends & Influence People has sold over fifteen million copies worldwide. In his book, Carnegie explains that success comes from the ability to communicate effectively with others. He provides relatable analogies and examples, and teaches you skills to make people want to be in your company, see things your way, and feel wonderful about it. For more than eighty years his advice has helped thousands of successful people in their busin...

Discover a powerful new lens for viewing the world with fascinating implications for our companies, economies, societies, and planet as a whole.

What causes one system to break down and another to rebound? Are we merely subject to the whim of forces beyond our control? Or, in the face of constant disruption, can we build better shock absorbersfor ourselves, our communities, our economies, and for the planet as a whole?

Reporting firsthand from the coral reefs of Palau to the back streets of P...

The astonishing and bestselling life story of the renowned campaigner for religious tolerance and women's rights, Ayaan Hirsi Ali.

We are now standing at the precipice of the next transformative development, a world in which technology becomes more human. Soon, connected technology will be embedded in hundreds of everyday objects we already use: our cars, wallets, watches, umbrellas, even our trash cans.

Learning the lessons from the past helps us to understand how we can make the most of the opportunities in the turbulent times ahead

In this beautiful, wordless picture book Miffy dreams she meets another bunny high up in the sky. The two become friends and play together amongst the clouds. Award-winning UK poet, Tony Mitton, has worked closely with Dick Bruna's Dutch publisher to create new translations for the classic Miffy stories that are true to the books' original voice, and yet have a contemporary feel to the language that makes them appealing to the modern young audience. The translations beautifully convey the war...