In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.

This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers wil...

Most of us walk through life without an aim or proper sense of direction. Do you ever ask yourself on which road you are travelling? Is it the road you choose? Are you included in this roadmap?

First, you have to understand that it is all about you. You re in charge of you: of your decisions and of your life. Second, become aware: aware of you, your behaviour, your thoughts, your talents, your beliefs and your home to activate your life. Next, is for you to choose what you want and decide to...

These anthologized columns and periodicals revolve around the authors cultural intake between the autumn of 2013 and the summer of 2014.

Amongst the fifty-plus recent films reviewed here are Lars von Trier s Nymphomaniac and Abdellatif Kechiche s La Vie d'Adèle (a.k.a. Blue is the Warmest Color), whose unflinching sex scenes polarized audiences and critics alike; and Noah, Darren Aronofsky s cinematic adaptation of Genesis, in which nudists Adam and Eve are shunned from the Garden of Eden ...

The starting point of the research is the need to refurbish existing residential building stock, in order to reduce its energy demand, which accounts for over one fourth of the energy consumption in the European Union. Refurbishment is a necessary step to reach the ambitious energy and decarbonisation targets for 2020 and 2050 that require an eventual reduction up to 90% in CO2 emissions. In this context, the rate and depth of refurbishment need to grow. The number of building to be renovated...

Deels verhaal, deels game, dit boek is anders, uniek. Een boek waarin de lezer de protagonist wordt. Geïnspireerd door Marcel Proust's In Search of Lost Time en Fyodor Dostoyevsky's The Gambler. Het verhaal is gesitueerd in een hotel casino aan de kust in Normandië. The Wheel of Fortune herontdekt het 'Kies uw eigen avontuur' gamebook-- een genre dat populair was in de vroege jaren negentig, net voordat het internet tot bloei kwam.

Het boek is opgebouwd uit 350 tekstfragmenten. De lezer bep...