Lie Like an Artist is about mastering the art of communication, drawing inspiration from how artists convey profound truths in engaging and memorable ways. This book addresses a common challenge: the frustration that comes from miscommunication. By adopting the techniques of artists – who expertly dramatize and exaggerate to capture attention and convey messages – you'll learn to clarify your thoughts and express your ideas in ways that truly resonate and stick in people's minds.

A perfec...

Have you ever wondered why satisfied customers don’t always stay loyal customers? Why do many companies adopt new sales or enabling technologies, yet fail to see the expected increase in turnover or customer satisfaction? And why do customers expect more from your company despite your yearly innovations?

The answer is both complicated and simple. It’s complicated because it requires changing outdated thinking and processes. However, it becomes simple to understand the customer when you th...