This title pushes our thinking about the dynamics involved in consulting with change leaders and intervening in the change process. It frames the changing nature of the organisational change challenge, explores the use of self in intervening in organisations, and examines different change frameworks and perspectives.

What can you do to make organisational changes successful, creating change that will

last, without the constant need to draw it out of people? How do you engage people in

change processes without becoming directionless?

This book answers these questions by focusing on letting changes emerge from within,

using clear frameworks and the knowledge of how behaviour (and particularly group

behaviour) changes naturally. In this way, you can work on creating sustainable change.

In this book, you’ll...

Most modern managers know much of what there is to know about change management. Still, things often go wrong in practice. This is almost entirely because our actions are not always steered by our knowledge. Without realizing it, we make assumptions about our employees that end up causing trouble for us. And we tend to subconsciously behave in a way that undermines employees’ initiative and sense of responsibility. To be able to break out of such sticky situations, you need to understand ho...

What does it take to succeed in a corporate environment? How can you avoid making the early-career mistakes that others have made? In the high-pressure, high-stress environment of many large corporations today, it’s easy to find yourself overwhelmed by what’s going on around you.

Unsure of what to do next, it would help to have your own personal coach on hand to support you in understanding what’s happening and finding the right way to move forward.

In the book 'Insider Secrets', profes...

Our societies, institutions and social fabric are currently in the early stages of the third revolution of humanity, the Digital Civil Revolution. Disruption is not restricted to markets. The same technologies that cause and fuel it are giving citizens more knowledge and information, more public and political influence, and tools to organize themselves and so to disrupt politics, democracy and public services. This totally transforms the media landscape, public opinion, political debate, and ...

Consultants are usually invited to work in an organisation when its own managers are unable to find solutions to business problems. Then expert help is brought in – on a temporary basis. Systemic consulting is uniquely different from any other consulting approach in that it is not the consultant who is the expert, but the organisation itself.

The authors regard organisations as living systems. Their grasp of what makes a living system, its characteristics and to what degree one can recognis...

Hi, my name is David Beckett, I’m a pitch coach, and I’m here to ensure your ideas have a voice.

The big pitch is coming up. You’ve got just a few minutes to convince that investor or your Board, that your idea is worth investing money, time and people in. What should you say? How should you say it? And how do you beat those nerves that are already building up inside?

David Beckett has coached over 700 startups to raise over €170 million in investment. And he has trained thousands of pr...

We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been ‘designed’, the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail — often in unexpected ways. This book reveals the surprising design of serv...

On a daily basis, millions of Key Performance Indicators (KPIs) are generated to provide guidance, feedback and direction. Decisions, big and small, find their origin in KPIs. Performance Measurement has become a well established management area and it is hard to imagine that not so long ago we were able to manage our progress with just a few financial metrics. How different it is in today's day and age. From people to systems and from individuals to organisations, there is little we don't me...

Inspiration for Innovation helps you to become a successful innovator. It offers practical insights, tips and tools and teaches you how to innovate. With 101 columns, this book inspires, confronts and surprises everyone who is looking for more inspiration on this topic. Using an expedition metaphor, it reveals how to achieve a strategic mind-set: timing, breaking patterns, understanding customers, creating a culture for innovation, and implementing innovation projects successfully.

Every spre...