Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication.

Delving into the real issues of policing, and fully updated to cover recent changes in the field, this is the introduction to your Police Studies course.

Exploring research methods in the context of early childhood, this popular guide approaches complex ideas in a clear style linking directly to practice. It covers all students need to know about undertaking research in early childhood, including action research, ethics and carrying out a research project.

Just as newspapers do not, typically, engage with the ordinary experiences of people's daily lives, so organizational studies has also tended largely to ignore the humdrum, everyday experiences of people working in organizations. However, ethnographic approaches provide in-depth and up-close understandings of how the 'everyday-ness' of work is organized and how, in turn, work itself organizes people and the societies they inhabit. Organizational Ethnography brings contributions from leading s...

This text is a practical guide which supports practitioners to undertake research with confidence and understanding.

Describes an innovative approach to therapeutic work which builds on the strengths of children and their parents. As the author's experience shows, helping clients to focus on potential solutions rather than problems can be a powerful means of engaging them in the therapeutic process.

This is a fully updated and expanded new edition of the successful undergraduate text. Providing a lucid examination of the pivotal theories of Marx, Durkheim and Weber, the authors submit that these figures have decisively shaped the discipline.

Following the typical pattern of working with a client, the book describes the key features of Transactional Analysis (TA) and its basic building blocks - ego states, transactions, games and scripts.