Following the Arab Spring, Syria descended into civil and sectarian conflict. It has since become a fractured warzone which operates as a breeding ground for new terrorist movements including ISIS as well as the root cause of the greatest refugee crisis in modern history. In this important book, former Special Envoy of the Netherlands to Syria, Nikolaos van Dam, explains the recent history of Syria, covering the growing disenchantment with the Asad regime, the chaos of civil war and the fract...

'We need effective citizen-lobbyists - not just likers, followers or even marchers - more than ever. I have no hesitation in lobbying you to read this book.'Bill Emmott, former editor in chief, the EconomistMany democratic societies are experiencing a crisis of faith. Citizens are making clear their frustration with their supposedly representative governments, which instead seem driven by the interests of big business, powerful individuals and wealthy lobby groups.

What can we do about it? Ho...

Studiesucces wordt geassocieerd met rendementscijfers, oftewel het diplomarendement. Daarmee staat studiesucces symbool voor de eindstreep van de opleiding. Als zodanig staat het begrip ver af van de docent voor de klas of van een docententeam. Studenten zelf spreken al helemaal niet in termen

van diplomarendement. Studiesucces lijkt derhalve een management issue.

Toch raakt succesvol studeren alle betrokkenen op elk niveau van het onderwijs. Hoe zijn de verschillend gevoelde belangen onderling...

Tribology: Friction and Wear of Engineering Materials, Second Edition covers the fundamentals of tribology and the tribological response of all classes of materials, including metals, ceramics, and polymers. This fully updated and expanded book maintains its core emphasis on friction and wear of materials, but now also has a strengthened coverage of the more traditional tribological topics of contact mechanics and lubrication. It provides a solid scientific foundation that will allow readers ...

A playbook for creative thinking, created for contemporary students and practitioners working across the fields of graphic design, product design, service design and user experience. Design is Storytelling is a guide to thinking and making created for contemporary students and practitioners working across the fields of graphic design, product design, service design, and user experience. By grounding narrative concepts in fresh, concrete examples and demonstrations, this compelling book provid...

An enthusiastic and practical approach to language learning. A riveting and valuable combination of David Crystal's language expertise and Geoff Barton's sound, practical classroom experience. Essential reference for every student working towards GCSE and Standard Grade.

Set aside trends to focus on the fundamentals of great leadership Reframing Organizations provides time-tested guidance for more effective organizational leadership. Rooted in decades of social science research across multiple disciplines, Bolman and Deal's four-frame model has continued to evolve since its conception over 25 years ago; this new sixth edition has been updated to include coverage of cross-sector collaboration, generational differences, virtual environments, globalization, sust...

For courses on Business Intelligence or Decision Support Systems. A managerial approach to understanding business intelligence systems. To help future managers use and understand analytics, Business Intelligence provides students with a solid foundation of BI that is reinforced with hands-on practice.

Learn how to use R to turn raw data into insight, knowledge, and understanding. This book introduces you to R, RStudio, and the tidyverse, a collection of R packages designed to work together to make data science fast, fluent, and fun. Suitable for readers with no previous programming experience, R for Data Science is designed to get you doing data science as quickly as possible.

Authors Hadley Wickham and Garrett Grolemund guide you through the steps of importing, wrangling, exploring, and m...

A step-by-step guide on how to undertake each stage of the psychosocial assessment process in practice.