In een professioneel werkverband komen mensen voortdurend voor complexe vraagstukken te staan die om een oplossing vragen. Hierbij wordt telkens weer een beroep gedaan op vaardigheden in het analyseren van problemen en situaties en in sommige gevallen ook op onderzoeksvaardigheden. Het woord discursieve vaardigheden heeft betrekking op het geheel van deze vaardigheden.

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it.

Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.

The need for clear documentation on dealing with problems makes this book especially valuable for quality managers, engineers, safety managers, and teams implementing the ISO or QS standards. Written in a simple, user-friendly style, you will grasp the core concepts quickly and begin applying them to your wo...

This book offers the first complete analysis of the emergence of simultaneous interpretation a the Nuremburg Trail and the individuals who made the process possible. Francesca Gaiba offers new insight into this monumental event based on extensive archival research and interviews with interpreters, who worked at the trial. This work provides an overview of the specific linguistic needs of the trial, and examines the recruiting of interpreters and the technical support available to them.

Minna no Nihongo has been a long-selling classic textbook of Japanese. Now the series has been reborn in this 2nd edition, with the vocabulary and conversational settings being revised, and a CD of the dialogues and exercises included with the book.

Enables students, trainers, riders and horse owners to understand the fundamental principles behind the behavior of horses and how to apply them in different situations in practice. This book looks at the constraints which apply to the modern horse because of its evolutionary history and the nature of the evolutionary process itself.

Practical work has been part of science education for just over 100 years and is accepted as an essential and exciting part of understanding this discipline. Although it can be costly and sometimes messy, it simply has to be done if students and teachers are to progress in their understanding. Schools and universities invest millions of pounds in it and the National Curriculum reveres it - but what exactly is going on in classrooms around the country and how are the leading practitioners movi...

"An excellent introductory book" (Review of the First Edition in the International Journal of Electrical Engineering Education) " it will serve as a reference book in this area for a long time" (Review of Revised Edition in Zentralblatt fur Mathematik (Germany)) Firmly established as the essential introductory Digital Signal Processing (DSP) text, this second edition reflects the growing importance of random digital signals and random DSP in the undergraduate syllabus by including two new cha...

Writes of Passage explores the interplay between a system of "othering" which travelers bring to a place, and the "real" geographical difference they discover upon arrival. Exposing the tensions between the imaginary and real, Duncan and Gregory and a team of leading international contributors focus primarily upon travelers from the 18th and 19th Centuries to pin down the imaginary within the context of imperial power. The contributors focus on travel to three main regions: Africa, South Asia...

Designed to help students learn how to think about research projects, this guide offers suggestions which cover four broad areas of social science: the creation of the "imagery" to guide research; methods of "sampling" to generate maximum variety in the data; the development of "concepts" to organize findings; and the use of "logical" methods to explore systematically the implications of what is found. The advice ranges from simple tricks such as changing an interview question from "Why?" to ...

Provides an excellent introductory text for students on the principles and methods of statistical analysis in the life sciences, helping them choose and analyse statistical tests for their own problems and present their findings.