This major new text on the theory and practice of public management moves away from descriptive accounts of its evolution to provide a systematic treatment of the key paradigms of public management today. It examines their competing outlooks, values, tools and assumptions and - using a wide range of examples from different areas of management around the world - their implications for practice. The text sets out three contrasting 'logics' for management - performance, professionalism and polit...

The new fifth edition of this leading textbook provides a clear and comprehensive account of governance and politics in the Netherlands. The book has been revised throughout to provide full coverage of recent developments and events, including the latest proposals for constitutional reform. The Netherlands has often been characterized as a place of political calm, with a culture of cooperation and compromise in dealing with key political issues.

Now, at a time when climate change and immigrat...

Understanding the European Union is now more crucial than ever, and this text provides a succinct but nuanced account of its development and how it works. This book will be the ideal guide for all undergraduate and postgraduate courses in political science, global affairs and European Studies.

This textbook looks at decisions - how we make them, and what makes them good or bad. In this bestselling introduction, Erik Angner clearly lays out the theory of behavioral economics and explains the intuitions behind it. The book offers a rich tapestry of examples, exercises, and problems drawn from fields such as economics, management, marketing, political science, and public policy.

It shows how to apply the principles of behavioral economics to improve your life and work - and to make th...

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an int...

This textbook offers a systematic and up-to-date introduction to politics and society in the Middle East. Taking a thematic approach that engages with core theory as well as a wide range of research, it examines postcolonial political, social and economic developments in the region, while also scrutinising the domestic and international factors that have played a central role in these developments. Topics covered include the role of religion in political life, gender and politics, the Israel-...

A comprehensive introduction to public policy and the policy cycle, the fully revised second edition of this popular textbook offers a practical guide to the topic while remaining underpinned by cutting-edge research. Bringing together analysis of classic works alongside the most recent developments in the field, this book is guided by the following three crucial questions: What is public policy? Who participates in making and putting public policy in practice as well as in assessing its succ...

In turbulent global times, your study of this subject is increasingly necessary and urgent.

Featuring a new chapter on critical theories, and revised to take a less Eurocentric approach to concepts and case studies, this new edition allows you to tackle global politics' important concepts, debates and problems:

-How can theories help us to understand the politics of a global pandemic?

-Do we live in a 'post-truth' world of 'fake news' and disinformation?

-Does international aid work?

-Does t...

From the United States to the United Kingdom and from China to India, growing inequality has led to social discontent and the emergence of populist parties, also contributing to economic crises. We urgently need a better understanding of the roots and costs of these income gaps. The Costs of Inequality draws on the experience of Latin America, one of the most unequal regions of the world, to demonstrate how inequality has hampered economic growth, contributed to a lack of good jobs, weakened ...

Our economic welfare and social well-being depend on our mobility. But our means of travel threaten the planet's sustainability. In this innovative text, Luca Bertolini shows how mobility planning - which takes seriously the demands of both urban and transport planning - offers solutions to transport challenges in the 21st Century.