Hoe voer je een commercieel traject uit? Hoe acquireer je klanten en/of opdrachten? Hoe voer je een verkoopgesprek? En wat komt er kijken bij het verzorgen van het ordertraject en de aftersales? Daarover leer je meer met dit leermiddel van Sarphati | Commercie. De onderwerpen gaan over het verkooptraject, marketing, afnemersgedrag, het verkooptraject, acquisitie, onderhandelen, ordertraject, aftersales, relatiemanagement en verkoopadministratie.

De inhoud van het leerwerkboek gaat uit van d...

Gebiedsgebonden politie (GGP) kent een rijke traditie en vormt volgens velen het fundament van het Nederlandse politiemodel. In zijn lectorale rede laat Teun Meurs zien dat een gebiedsgebonden politiefilosofie echter geen vanzelfsprekendheid is. Sinds haar introductie in de jaren zestig van de vorige eeuw kent GGP een betwiste geschiedenis. En ook binnen de Nationale Politie is er sprake van dubbele signalen, waarbij de papieren wenselijkheid niet strookt met de soms schrale situaties in de b...

This PhD thesis explores the evolving field of heritage planning, focusing on the cultural significance of heritage properties. It advocates for a value-based approach that recognizes the diverse perspectives of stakeholders, including experts, policymakers, and users. While participatory heritage aims to foster consensus-building, tensions may arise due to varying cultural significance conveyed by different stakeholder groups. Conventional research methods are time-consuming and costly, limi...

Select nursing interventions with the book that standardizes nursing language! Nursing Interventions Classification (NIC), 8th Edition provides a research-based clinical tool to help you choose appropriate interventions. It standardizes and defines the knowledge base for nursing practice as it communicates the nature of nursing. More than 610 nursing interventions are described - from general practice to all specialty areas.

From an expert author team led by Cheryl Wagner, this book is an ide...

Behavior Problems of the Dog & Cat, 4th Edition retains the highly practical approach that has proved so successful in previous editions, offering diagnostic guidelines, preventive advice, treatment guidelines and charts, case examples, client forms and handouts, and product and resource suggestions, along with details on the use of drugs and natural supplements to help optimize the behavior services offered in practice. Step-by-step guidelines describe how to collect a patient history, perfo...

Winner of the 2017 Nobel Prize for Literature.In one of the most memorable novels of recent years, Kazuo Ishiguro imagines the lives of a group of students growing up in a darkly skewered version of contemporary England. Narrated by Kathy, now 31, Never Let Me Go hauntingly dramatises her attempts to come to terms with her childhood at the seemingly idyllic Hailsham School, and with the fate that has always awaited her and her closest friends in the wider world. A story of love, friendship an...

Introduces metaethics in a refreshing, question-driven way that explains the main topics and problems for the beginning student. The first edition has established itself as one of the best introductions to the topic for the beginner and offers a better guide than more advanced books. The second edition benefits from a reordering of the chapters to make the flow of discussion easier and includes new material on evolution and ethics, debunking arguments and 'thick' and 'thin' moral concepts.

In...

eMarketing, 9th edition, equips students with the solid foundation in digital marketing required to excel in practice and "think like a marketer". The book connects digital marketing topics with the traditional marketing framework, making it easier for students to grasp the concepts and strategies involved in developing a digital marketing plan. With a strategic approach that focuses on performance metrics and monitoring, it is a highly practical book.

The 9th edition has been fully updated t...

An interdisciplinary introduction to the biological and medical underpinnings of health psychology from the cell to population level. It uses cross-cultural, real-world examples to create a readable and understandable guide to the biopsychosocial determinants of personal and public health for students of psychology.