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Studieboeken (70)
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Intercultural competences / Druk 2
2022 || Paperback || Patrick T.H.M. Janssen || Noordhoff || met inkijkexemplaar || ook als eBook
- Offers a comprehensible and complete definition of culture;
- clear connection between the solid theoretical framework, insightful models and practical solutions for real-world problems;
- with in-depth examination of Hofstede’scultural dimensions theory, the culture shock process and intercultural sensitivity.
Using a solid theoretical framework, the book Intercultural competences gives students insight into what culture actually entails. The book provides students sufficient tools to in...
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World-Class Service
The 6 Rules of Creating Exceptional Customer Experiences
2023 || Paperback || Dennis Opstal e.a. || Boom
How do you provide exceptional service to demanding customers?
They're standing at your check-in desk, calling you on the phone, chatting with you online. Maybe they're seated in business class on your flight. Or eating at one of the tables you're waiting on. As a service employee, you encounter dozens or even hundreds of customers a day. Some of them are easygoing. With them, you can't go wrong. But some are demanding. They set the bar high and let you know it.
How should you serve these cus...
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Exploring Strategic Change / 4th edition
2015 || Paperback || Julia Balogun e.a. || Pearson || ook als eBook
Refreshed with new examples and contemporary concepts, this classic continues as the most complete and accessible resource in its domain.'Richard Whittington, Professor of Strategic Management, University of Oxford Exploring Strategic Change engages with the dynamic and complex process of developing and delivering strategic and organisational change, from the analysis of context through to the formulation and implementation of effective strategies and solutions. Change management has become a...
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Project Management / Druk 5
A practical Approach- English edition
2019 || Paperback || Roel Grit || Noordhoff || met inkijkexemplaar || ook als eBook
Dit betreft de Engelse editie
- Achtste editie: verbeterde structuur en aandacht voor actuele onderwerpen als Scrum;
- zeer praktijkgerichte aanpak;
- website met flitscolleges, spreadsheetmodellen en checklists.
Projectmanagement laat studenten op een unieke en laagdrempelige manier kennismaken met projectmatig werken om projecten succesvol aan te pakken. Niet alleen in het bedrijfsleven, ook in het onderwijs worden steeds meer werkzaamheden projectmatig aangepakt, denk aan uitgebreide studi...
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The Corporate Startup / Druk 4
How established companies can develop successful innovation ecosystems
2019 || Paperback || Tendayi Viki e.a. || Boom || met inkijkexemplaar
“A key reading for leaders that outlines how to effectively innovate for the future and boost growth, while running the core business.” - Alex Osterwalder, Co-author of Business Model Generation.
Tendayi Viki is nominated for the Thinkers50.
'The Corporate Startup' has won an Axiom Business Book Awards 2019 Gold Medal and the CMI Management Book of the Year Award 2018 in the category 'Innovation and entrepreneurship'.
The Corporate Startup is a practical guide for established companies th...
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The Future-Proof Organization
creating the Corporate Growth Machine
2019 || Paperback || Misha de Sterke || Boom
Innovate or die! How do you achieve long-term growth in a highly competitive business environment? Many established companies are facing a similar challenge. Sales from existing products is declining and the urgency to innovate the existing business and create new businesses is bigger than ever. Scale as a competitive advantage is no longer sufficient to compensate for the slow speed of corporate innovation. We need to leverage the organizations scale and assets and combine this with the spee...
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The power of preeminence / Druk 2
high performance principles to accelerate your business and career
2017 || Paperback || Paul Rulkens || Vakmedianet || met inkijkexemplaar
If you want to accelerate your business and career and stand out like a tall giraffe surrounded by tiny field mice, now is the time to get serious and get going.
In this book, high performance expert Paul Rulkens offers the best ideas, insights and techniques to get everything you can out of everything you have -- from business growth to maximizing your own performance.
In 'The Power of Preeminence' you will learn the critical skills and inside secrets to:
- Focus on the few things necessary...
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The Problem With Change
the Essential Nature of Human Performance
2024 || Paperback || Ashley Goodall || Ebury Press
A crucial read.' Marshall Goldsmith'A must-read.' Marcus BuckinghamChange and innovation are the cornerstones of dynamic and modern business. Or so we are told. Whether it’s a merger or re-org; a new process, policy, or IT “solution”; or reconfiguring the office layout, change has become the ultimate easy button for leaders, who pursue it with abandon and thereby unleash an endless torrent of disruption on employees.
The result is life in the blender: a perpetual state of upheaval, unce...
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Technology Management / 2nd edition
Activities and Tools
2016 || Paperback || Dilek Cetindamar e.a. || Macmillan
The Technology Management (TM) discipline has a history of more than 50 years. It is inherently interdisciplinary and multifunctional, and when managed correctly it can deliver a decisive competitive advantage. Technology Management focuses on the micro-level analysis of TM as a dynamic capability.
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Making Sense of Change Management
A Complete Guide to the Models, Tools and Techniques of Organizational Change
2019 || Paperback || Esther Cameron e.a. || Kogan Page Ltd
This definitive, bestselling text in the field of change management provides comprehensive guidance of everything needed to successfully navigate times of change. Making Sense of Change Management provides a thorough and accessible overview for students and practitioners alike. Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organizations of all types and sizes can use to ...