"A gripping and gloriously treacherous thriller without guide ropes or safety nets. Leave all certainties by the door." Frances Hardinge A taut thriller about murder, maths and the mind. Peter Blankman is afraid of everything and must confront unimaginable terror when his mother is attacked.

Seventeen-year-old Peter Blankman is a maths prodigy. He also suffers from severe panic attacks. Afraid of everything, he finds solace in the orderly and logical world of mathematics and in the love of hi...

Academic research in design can seem daunting “ let Hilary Collins show you the building blocks of a great final project. The perfect companion for a research project in fashion, design or visual communication, this 2nd edition of Creative Research walks you through: Choosing a topic· Deciding your approach· Using previous research and writing a literature review· Obtaining your own data and using it appropriatelyUseful case studies show best practice, revealing the links between a res...

'Ugandan literature can boast of an international superstar in Jennifer Nansubuga Makumbi' Economist An award-winning debut that vividly reimagines Uganda’s troubled history through the cursed bloodline of the Kintu clanIn this epic tale of fate, fortune and legacy, Jennifer Makumbi vibrantly brings to life this corner of Africa and this colourful family as she reimagines the history of Uganda through the cursed bloodline of the Kintu clan. The year is 1750. Kintu Kidda sets out for the ca...

‘Juf, ik zie een oogdiertje!’ Voor deze leerling die onder de microscoop een andere wereld ontdekt, gaan biodiversiteit, voedselketens en successie leven en wordt ecologie een blijvende belevenis. Dat is hard nodig, want in de hoofden van veel leerlingen is de buitenwereld een invasieve exoot. Daar moeten we in het biologieonderwijs mee concurreren.

Dit boek helpt. Het ‘leren & onderwijzen’ in de titel dekt de inhoud. Ecologische experts leverden leerzame intermezzo’s over actuele e...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disci...

Why Is Corporate IT Never Fast Enough?

Despite the quantum leaps that information technology has made in the past decades, the corporate function does not get any better at delivering business solutions at an acceptable pace?

A System that Yields Lower Quality, continuously.

This book shows how and why your IT team is systematically delivering lower-quality systems with increasing complexity, instead of spearheading the drive for business agility. Yet, have no fear; this is no techy treatise....

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by...

Ecodesign wordt bij de implementatie van de circulaire economie gezien als een van de cruciale hefbomen voor succes. Met dit boek bieden de auteurs inzicht in het vakgebied ecodesign en de relatie met de circulaire economie en moedigen ze ontwerpers aan om duurzame producten te ontwikkelen.

Ecodesign staat voor het integreren van ecologie in het ontwerpproces van alle mogelijke producten, gaande van speelgoed, verpakkingen, huis-tuin-en-keukenproducten tot technische producten zoals vorklifte...

Materials: Engineering, Science, Processing and Design is the essential materials engineering text and resource for students developing skills and understanding of materials properties and selection for engineering applications. Taking a unique design-led approach that is broader in scope than other texts, Materials meets the curriculum needs of a wide variety of courses in the materials and design field, including introduction to materials science and engineering, engineering materials, mate...

This is a concise introduction to the richness and scope of interviewing in social science research, teaching the craft of interview research with practical, hands-on guidance. Incorporating discussion of the wide variety of methods in interview-based research and the different approaches to reading the data, this book will help you to navigate the broad field of qualitative research with confidence and get out there and start collecting your data.