The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

The Courseware package consist out of two publications, BiSL® Foundation courseware - English (ISBN: 978 94 018 0189 8) and BiSL® - A Framework for Business Information Management - 2nd edition (ISBN: 978 90 875 3702 9).

The courseware addresses the principles of BiSL and the defined process framework. The principles and the framework as a whole are addressed: the operational processes ( the clusters of use management, functionalities management and connecting processes), the management pro...

Already more than 7000 people are TOGAF 9 Certified

The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to k...

Dit boek is in eerste instantie ontwikkeld als studieboek voor het examen Information Security Foundation based on ISO/IEC 27001 van EXIN.

De vierde druk is een ingrijpende herziening van de vorige druk, waarbij de inhoud is aangepast aan de totaal herziene versie van de ISO/IEC 27002 die in 2022 is verschenen.

Het bevat de basiskennis die onmisbaar is voor iedereen die beroepsmatig betrokken is bij informatiebeveiliging of IT. In al deze gevallen is kennis over informatiebeveiliging van bela...