Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.

The New Gold Standard takes you on an exclusive tour behind the sce...

Connect to World History content with an accessible, student-friendly text built on the principles of Understanding by Design.

Helps you implement system analysis tools in sustainable engineering. This title provides a proven framework for applying systems analysis tools to account for environmental impacts, energy efficiency, cost-effectiveness, socioeconomic implications, and ecosystem health in engineering solutions.

CLINICAL SPORTS MEDICINE 5TH EDITION Volume 1 INJURIES A striking feature of Clinical Sports Medicine has always been the authors' relentless commitment to 'clinical'. This is a unique book. Dr Emma K Stokes, President, World Confederation for Physical Therapy EDITORS PETER BRUKNER BEN CLARSEN JILL COOK ANN COOLS KAY CROSSLEY MARK HUTCHINSON PAUL McCRORY ROALD BAHR KARIM KHAN Brukner & Khan's Clinical Sports Medicine, the world-leading title in sport and exercise medicine, is an authoritative...