White-Collar Crime: An Opportunity Perspective analyzes white-collar crime within a coherent theoretical framework. Using the opportunity perspective, which assumes that all crimes depend on offenders recognizing an opportunity to commit an offense, the authors uncover the processes and situational conditions that facilitate white-collar crimes. In addition, they offer potential solutions to this persistent and widespread social problem without being reductive in their treatment of the diffic...

Opening the door for curiosity and discovery in introductory astronomy.

Combining a student-centered approach with the reliability of a familiar and proven text, Discovering The Universe invites students to follow their curiosity and ask questions about astronomy, through features including What If? questions that explore alternative solar systems and universes and Meet the Discoverer interviews with working scientists throughout the text.

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disci...

Human security refers in its broadest sense to the protection of individuals from harm. Human Security: Theory and Action explores the theory and application of concepts central to this notion of security. It examines the conceptual roots of human security, connecting its origins to its applications and challenges in war and peacetime.

With a unique focus on the evolving notion of responsibility for security, the text introduces the critical questions and priorities that underpin policies and...

From academic writing to personal and public discourse, the need for good arguments and better ways of arguing is greater than ever before. This timely fifth edition of A Rulebook for Arguments sharpens an already-classic text, adding updated examples and a new chapter on public debates that provides rules for the etiquette and ethics of sound public dialogue as well as clear and sound thinking in general.

Updated and revised, this bestselling textbook provides a broad introduction to the welfare of animals large and small, farm and companion, wild and zoo. It retains the popular features of the previous editions, covering key issues such as ethics, animal pain and injury, health and disease, social conditions and welfare dilemmas and problems.

Big Data, Big Dupe" is a little book about a big bunch of nonsense. The story of David and Goliath inspires us to hope that something little, when armed with truth, can topple something big that is a lie. This is the author's hope.

While others have written about the dangers of Big Data, Stephen Few reveals the deceit that belies its illusory nature. If "data is the new oil," Big Data is the new snake oil. It isn't real.

It's a marketing campaign that has distracted us for years from the real...

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by...

Manoeuvreren is een zaak van veel doen: door ervaring zullen – soms zeer complexe – manoeuvres steeds soepeler verlopen. Dit neemt niet weg dat aan de vele handelingen theoretische kennis ten grondslag ligt. Kennis van krachtenleer, hydrodynamica of regelgeving zijn onontbeerlijk voor iedere zeevarende die manoeuvres moet uitvoeren. “Ship Manoeuvring” biedt deze theorie, maar weet deze te koppelen aan de dagelijkse praktijk: zo komen ankeren, sleepbootassistentie of passage van schepe...

The renowned Oxford Chemistry Primers series, which provides focused introductions to a range of important topics in chemistry, has been refreshed and updated to suit the needs of today's students, lecturers, and postgraduate researchers. The rigorous, yet accessible, treatment of each subject area is ideal for those wanting a primer in a given topic to prepare them for more advanced study or research. Moreover, cutting-edge examples and applications throughout the texts show the relevance of...